Assistant Villa Manager

Miraval Resorts & Spas; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hospitality company in Riyadh seeks an Assistant Villa Manager to coordinate villa operations and ensure exceptional guest experiences. The ideal candidate will manage VIP guest stays, liaise with various departments, and uphold luxury service standards. Required qualifications include 2-3 years in a similar role and a degree in Hospitality.

Qualifications

• 2-3 years of experience in a similar role, preferably in a luxury resort or villa setting.
• Demonstrated experience in managing VIP guest stays and tailoring service delivery.
• High level of discretion and emotional intelligence.

Responsibilities

• Coordinate and manage personalized experiences for VIP and long-stay guests.
• Liaise with various departments to ensure smooth service flow.
• Supervise villa staff and assist in scheduling and service briefings.

Skills

Multitasking

Organizational abilities

Strong communication skills

Guest-first mindset

Education

Diploma or Bachelor's degree in Hospitality

Tools

Property Management Systems (PMS)

Point of Sale (POS)

Job description

About the Role

As an Assistant Villa Manager, you will play a key role in coordinating villa operations, ensuring personalized service delivery, and supporting an exceptional guest experience.

Your ability to multitask, anticipate needs, and resolve issues will be essential in maintaining the resort’s luxury service standards.

Key Responsibilities

Coordinate and manage personalized experiences for VIP and long-stay guests

Liaise with various departments (Housekeeping, Culinary, Spa, Security, etc.) to ensure smooth service flow

Respond promptly to guest requests, ensuring satisfaction and swift issue resolution

Supervise villa staff and assist in scheduling, service briefings, and on-the-job training

Monitor villa condition and ensure readiness, cleanliness, and attention to detail at all times

Utilize PMS, POS, and night audit tools for reporting and administrative accuracy

Ensure privacy, discretion, and luxury service delivery in line with the resort’s standards

Qualifications

2–3 years of experience in a similar role, preferably in a luxury resort or villa setting

Diploma or Bachelor’s degree in Hospitality or a related field

Demonstrated experience in managing VIP guest stays and tailoring service delivery

Excellent multitasking and organizational abilities

Strong communication skills

Proficient in Property Management Systems (PMS), Point of Sale (POS), and night audit processes

High level of discretion, emotional intelligence, and a guest-first mindset

Deliver Privacy, Luxury, and Mindful Moments.

If you are passionate about personalized hospitality and ready to support an exceptional guest experience, we welcome your application to Miraval The Red Sea.

Candidates should have 2-3 years of experience in a similar role, preferably in a luxury setting, along with a diploma or degree in Hospitality.

Strong communication skills and proficiency in PMS and POS systems are essential.