Assistant Spa Manager

Sofitel; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a Spa & Recreation Manager to oversee operations and ensure exceptional service standards. This role involves managing the department's budget, monitoring guest feedback, and leading training activities for team members. If you have a passion for service and experience in a 5-star hotel environment, this is a fantastic opportunity to contribute to a world-class guest experience in a dynamic and rewarding setting.

Qualifications

• Experience in a similar role is an asset in a 5-star hotel setting.
• Strong interpersonal and communication skills with a passion for service.

Responsibilities

• Oversee operations of the Spa & Recreation department and ensure standards are met.
• Assist in monitoring the annual budget and manage within limits.

Skills

Interpersonal Skills

Communication Skills

Service Orientation

Education

Experience in 5-star hotel setting

Tools

Opera System

Job description

• Oversee the overall operations of the Spa & Recreation department and ensure the set standards are being followed
• Assist the Operations Manager in monitoring the annual budget to support the operation and manage the section within approved budgetary limits
• Monitor guest feedback in relation to service, promotions, and client and guest reviews
• Oversee all training activities of the Spa & Recreation team members
• Review and control the weekly payroll and overtime sheets and monitor according to budget

Qualifications

• Previous experience in a similar role is an asset in a 5-star hotel setting
• Knowledge in Opera system
• Strong interpersonal and communication skills with a passion for service