Assistant Revenue Manager

Accor; Medina; On-site; SAR 120,000 - 150,000; Full time

Job summary

Accor is seeking a Reservations Manager to lead the Reservations department at Sofitel Shahd Al-Madinah. This role requires excellent analytical skills, knowledge of revenue management, and a strong background in hospitality. The successful candidate will coordinate reservations and ensure revenue maximization while maintaining high service standards.

Qualifications

• 3 years revenue and yield experience in hospitality.
• Excellent understanding of hotel operations and technology.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage and coordinate all group and individual reservations.
• Produce daily, weekly, monthly, and quarterly reports.
• Conduct regularly scheduled departmental meetings.

Skills

Analytical skills

Knowledge in revenue management techniques

Communication

Education

Bachelor Degree / Professional Qualification

Tools

Microsoft Office

PMS

RMS

Job description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,

Job Description

• Consistently offer professional, friendly, and engaging service
• Support the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followed
• Manage and coordinate all group and individual reservations
• Maintain close liaison with the Sales, Conference, and Accounting teams
• Produce daily, weekly, monthly and quarterly reports as required
• Attend pre-convention meetings and revenue management meetings as required
• Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
• Conduct regularly scheduled departmental meeting
• Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines
• Balance operational, administrative and Colleague needs
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned
  
  

Qualifications

• Bachelor Degree / Professional Qualification.
• 3 years revenue and yield experience in the hospitality industry
• Sound knowledge in Microsoft Office applications.
• Familiar with the hotel operations, available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, as well as local competitors and events.
• Excellent analytical skills and knowledge in revenue management techniques
• Ability to successfully function in a fast-paced, deadline-driven environment
  
  

Additional Information

Your Team And Working Environment

• Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local.