Assistant Outlet Manager

Sofitel; Riyadh; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel is seeking an Assistant Outlet Manager to ensure exceptional service and operational efficiency. This role involves liaising between departments, managing budgets, and training staff, with a strong focus on guest satisfaction and team leadership.

Qualifications

• Previous leadership experience in food & beverage required.
• Strong interpersonal skills and ability to resolve issues.
• Highly responsible and reliable.

Responsibilities

• Lead and manage the Outlets team in all aspects.
• Train Supervisors and colleagues for enhanced service.
• Work with departments to maximize guest satisfaction.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem solving abilities

Ability to work under pressure

Team collaboration

Tools

Microsoft Windows applications

Job description

Engaging service, delicious cuisine and distinctive surroundings make every special event, a truly memorable affair. As Assistant Outlet Manager, you will liaise between multiple departments to ensure the success of every group function and model exceptional service and leadership skills among your team.

• Consistently offer professional, friendly and engaging service
• Reporting to the Outlet Manager
• Lead and manage the Outlets team in all aspects of the department and ensure service standards are followed
• Address guest concerns and react quickly and professionally
• Train Supervisors and colleagues
• Balance operational, administrative and Colleague needs
• Conduct regularly scheduled departmental meetings
• Work closely with the Culinary and Stewarding team to ensure all banquet/meeting requirements are in place
• Work with the Conference Services & Catering department to ensure that revenue and guest satisfaction levels are maximized
• Manage the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Desired Candidate Profile

Qualifications

• Previous leadership experience in food & beverage required
• Computer literate in Microsoft Window applications required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Administration

Keywords

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