Assistant Manager - Sourcing

Almosafer; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

Almosafer, part of Seera Group, is seeking an Account Manager to lead merchant acquisition and partnership development within the travel industry. The role encompasses responsibilities such as account management, providing market intelligence, and ensuring a world-class customer experience. Ideal candidates will possess a strong background in the travel sector, relationships with suppliers, and exceptional communication skills in both Arabic and English.

Qualifications

• 2-3 years of experience in account management within the travel sector.
• Strong connections with suppliers and tourism operators.
• Familiarity with travel products, attractions, and activities.

Responsibilities

• Acquire merchants across different industries and support onboarding.
• Cultivate relationships with partners to maximize their sales potential.
• Provide market intelligence and maintain good relationships with suppliers.

Skills

Communication

Interpersonal

Customer Service

Project Management

Organizational Skills

Education

Bachelor's Degree in a relatable major

Job description

Almosafer (part of Seera Group) Saudi Arabia s Leading Travel Company

Elevating the journey for travelers from Saudi Arabia, the region & beyond, while harnessing Seera Group s 40+ years of expertise, Almosafer supports Saudi Arabia s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset, and travel advisory.

About the job:

The role holder is responsible for leading the team in identifying potential merchants, contracting, onboarding, and executing all account management-related activities, also responsible for managing relationships with main suppliers and responding to any issues or challenges.

Responsibilities:

• Acquisition: Acquire a diverse range of merchants across different industries, from key accounts (large business size) to local players (mid/small size) in a scalable way. Support the onboarding of products and coordinate with merchants, operations, content, finance, and quality control teams.
• Account management: Cultivate relationships with partners to help maximize their sales potential on Almosafer Activities. Communicate Almosafer Activities business strengths and brand value to suppliers, and create merchant success plans for long-term sustainable partnership. Provide training and daily operational support to suppliers on our processes and tools.
• Optimization: Commit to delivering world-class experience to our customers, in terms of pricing, inventory, content, exclusive privileges, and maintain a market-leading position at all times.
• Market Intelligence: Provide market leaders with relevant information on identifying market trends and competitor updates.
• Maintain good relationships with contracted merchants and attend all relevant events.

Profile Requirements:

• 2-3 years of experience in the same field.
• Bachelor s Degree in a relatable major.
• Strong connections in the Travel and Tourism sector, with suppliers/ tourism operators.
• Familiarity with travel products and experience with attractions, activities, and tours would be an advantage.
• Possess strong communication, interpersonal, and customer service skills.
• A multi-tasker proficient at managing consecutive ongoing projects.
• You should have excellent organizational, administrative, and problem-solving skills.
• Knowledge of customer data handling, legal, and policy requirements.
• Familiar with the geography, culture, history, and traditions of Saudi Arabia.
• Aware of international travel industry expectations and procedures.
• Strong communications skills in Arabic and English at a business proficiency level.
• Positive and professional attitude and approach to business.

Company Industry

• Travel
• Tourism

Department / Functional Area

• Business Development

Keywords

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