Assistant Manager - Sales

Morgan Advanced Materials; Riyadh; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a driven Sales Manager to enhance customer visibility and drive revenue growth in the Middle East. This role involves identifying new opportunities, managing dealer relationships, and ensuring customer satisfaction through technical training and support. With a focus on achieving sales targets and improving gross margins, you will play a crucial role in expanding the company's footprint in a diverse market. Join a purpose-driven organization committed to sustainability and innovation, where your contributions will make a significant impact on the industry and customer success.

Qualifications

• Bachelor's degree in engineering with 5+ years of sales experience.
• Experience in foundries and dealer management is essential.

Responsibilities

• Generate revenue and improve customer visibility in the Middle East.
• Identify new customers and manage dealer relationships effectively.

Skills

Sales Management

Customer Relationship Management

Technical Training

Market Analysis

Education

Bachelor's degree in Engineering

Tools

Salesforce

CRM Software

Job description

Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose-driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make and the way that we make them.

The Molten Metal Systems business of Morgan Advanced Materials manufactures an extensive range of high-performance crucibles and foundry consumables for non-ferrous metal melting applications. We provide melting solutions for foundries, die-casters, and melting facilities working with zinc, precious metals, aluminium, copper, brass, bronze, and other non-ferrous metals.

Key Figures: Revenue £1,114.7m (2023), ~8,500 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on the London Stock Exchange; Member of the FTSE 250 Index.

Responsibilities

Job Purpose

• Improve end customer visibility and sales in the region along with an increase in gross margin, finding new opportunities in defined territory in Market, Dealers Management, and Customer Satisfaction complaints resolution in technical & commercial ground.
• This position’s territory is the Middle East.

Summary

The Manager Sales is mainly responsible for generating revenue on a month-on-month basis as per the budget agreed, improving gross margin, finding new opportunities in the defined territory in Market, Dealers Management, Customer Satisfaction, and complaints resolution in technical & commercial ground.

Also responsible for supporting applications as & when demanded, Internal Coordination with planner, logistics & production team. Check the dealer’s performance on a year-on-year basis, supporting them in technical as well as commercial terms, having a track record of dealers' activity or visits.

Essential Duties and Responsibilities

• Improve end customer visibility for primary smelters at ME.
• Generate revenue on a month-on-month basis by adding new customers for Morgan.
• Achieve defined targets related to budgeted sales.
• Identify new customers & untapped regions.
• Increase share of wallet.
• Provide technical training to end customers.
• Timely collection of payment from customers.
• Direct customers and Dealer Management.
• Coordination with TSPD and Plant team.

The above is not intended to be an exhaustive list of all duties and responsibilities required. Other duties may be assigned.

Key Result Areas

• Improve End customer visibility
• Improvement in Gross Margin
• Dealer Management
• DSO (Days Sales Outstanding)
• Identify new customers & Competitor customers
• Customer Delight

Qualifications

Should have a Bachelor’s degree in engineering with a minimum of 5 years of experience in Sales.

Should have relevant experience in Foundries – Ferrous & Non-Ferrous.

Should have expertise in Dealers Management & Customer reach.

Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1