Assistant Manager - Restaurant

Apparel Group; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic retail professional to ensure exceptional customer service and operational efficiency in their store. This role involves assisting the Store Manager and taking full responsibility in their absence, promoting loyalty programs, and maintaining high standards of visual merchandising. The ideal candidate will be fashionable, well-groomed, and possess a deep understanding of current trends and products. Join a vibrant team where your contributions will directly impact customer satisfaction and sales success. If you have a passion for fashion and retail, this opportunity is perfect for you.

Qualifications

• Must be fashionable and possess up-to-date product knowledge.
• Ability to manage staff and ensure high levels of customer service.

Responsibilities

• Assist Store Manager in store operations and maximize sales.
• Maintain visual merchandising standards and manage staff rosters.

Skills

Customer Service Skills

Product Knowledge

Fashion Awareness

Team Management

Visual Merchandising

Job description

Job Description

POSITION OBJECTIVE

• Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
• Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.
• End to end store responsibility in absence of Store Manager.
• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
• Provide feedback to the Store Manager and Area Manager with regards to employees and products.

Key Responsibilities

• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.
• Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales.
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards.
• Ensure the brand and company’s policies and procedures are adhered by all the staff at all times.
• Regularly audits own store administration and resolve any issues.
• Manage the daily roster, leave and grievances of the retail staff.
• Maintain the visual merchandising standards at the stores all the time as per set VM standards.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Must be updated about the various brands of the group for suggestive selling to the customers.
• Must be physically fit to stand for extended hours and heavy lifting.