Assistant Manager

Sisco; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to enhance operational efficiency and team productivity. This role involves supervising daily operations, managing customer satisfaction, and implementing effective policies. The ideal candidate will possess strong leadership skills and the ability to motivate a team, ensuring all functions run smoothly. If you are a proactive individual with a knack for problem-solving and a passion for operational excellence, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 4-5 years of experience in an assistant manager or supervisory role.
• Bachelor's degree in Business Administration or related field.

Responsibilities

• Oversee daily operations and support the team to achieve goals.
• Handle customer complaints and ensure satisfaction.
• Monitor KPIs and prepare performance reports.

Skills

Leadership

Communication Skills

Problem-Solving

Time Management

Operational Processes Understanding

Microsoft Office Proficiency

Education

Bachelor's degree in Business Administration

Bachelor's degree in Management

Tools

Management Software

Job description

Job Title: Assistant Manager

Location: Saudi Arabia

Experience: 4-5 Years

Salary: Depends Upon Experience

Main Responsibilities:

• Assisting the manager in overseeing daily operations and ensuring the smooth running of business functions
  

  
  

• Supervising and supporting the team to achieve organizational goals and maintain productivity
  

  
  

• Handling customer complaints, ensuring timely resolution, and maintaining customer satisfaction
  

  
  

• Assisting in developing and implementing operational policies and procedures
  

  
  

• Conducting regular staff training to ensure employees are knowledgeable and efficient
  

  
  

• Monitoring key performance indicators (KPIs) and reporting on the department's performance
  

  
  

• Helping in inventory management, ensuring adequate stock levels and timely replenishments
  

  
  

• Managing schedules and workflows to ensure timely delivery of services/products
  

  
  

• Preparing and maintaining reports on departmental performance, including sales, costs, and productivity
  

  
  

• Identifying areas for improvement and working with management to implement solutions
  

  
  

Essential Qualifications:

• Bachelor's degree in Business Administration, Management, or related field
  

  
  

• Minimum of 4-5 years of experience in an assistant manager or supervisory role
  

  
  

Skills Required:

• Strong leadership and people management abilities
  

  
  

• Excellent communication and interpersonal skills
  

  
  

• Ability to work well under pressure and handle multiple tasks simultaneously
  

  
  

• Strong problem-solving skills with a focus on efficiency and productivity
  

  
  

• Good understanding of operational processes and business management
  

  
  

• Proficiency in Microsoft Office and management software
  

  
  

• Ability to motivate and support a team to achieve goals