Assistant Information Technology Manager

InterContinental; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel chain is seeking an Assistant Information Technology Manager to oversee IT systems, support infrastructure management, and ensure data security standards in the hospitality industry. Candidates should possess a degree in IT and have a mix of technical and managerial experience in the IT sector.

Qualifications

• Minimum 2+ years' experience in IT Infrastructure management.
• 1 year of IT project management experience.
• Technical knowledge of IT infrastructure, including Operating Systems and Network.

Responsibilities

• Manage and monitor computer hardware and software systems.
• Ensure compliance with IT security standards and policies.
• Conduct routine inventory checks and performance monitoring.

Skills

Analytical skills

Problem-solving skills

Situational Leadership

Interpersonal communication

Education

Degree or Diploma Certificate in Computer Science or IT

Job description

Bachelors in Computer Application(Computers)

Nationality

Vacancy

1 Vacancy

Job Description

Assistant Information Technology Manager

As Assistant Information Technology Manager you ll ensure our computers are installed properly, working efficiently and that system security measures are in place. You ll also install new systems to improve hotel efficiency, always following standards and guidelines and make sure your teams have the tools and resources they need to work well.

• As primary contact for servicing the computer hardware you ll manage and monitor all computer hardware and make systems are installed properly and working efficiently
• Keep up to date with all approved systems and technology including:
  
  • Computer Hardware systems and devices including PC LAN technology
  • Software operating and utility systems
  • Front Office and Accounts Receivable Property Management Systems
  • Interfaces to and from Front Office Property Management Systems and other Systems
  • Back Office Accounting Systems
  • PC and LAN based Office Automation products
  • Internal and External Electronic Mail / Facsimile / Scanner software and communication tools
  • Point of Sale Systems
  • Guest and Administration Voicemail
  • Call Accounting
  • Cabling
  • Hub / Switch Management Systems
  • Assist and Support Electronic Door Locking Computer System
  • Computer Virus protection
  • Hotel IT Security and Firewalls
• Maintain an up-to-date list of all computer hardware and software at hotel (Inventory)
• Monitor the performance of the systems and maintain logbook of performance
• Understand all standards and customized features and functions of the Hotel front office system
• Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications
• Maintain uncompromising data and physical security standards
• Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system
• Administer all user ID s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader
• Maintain technical and user documentation, system reports, newsletters and announcements in a neat, orderly and secure fashion
• Follow-up outstanding points from the latest IT audit of his/her hotel under the supervision of IT Manager/Leader
• Train employees to enable them to take responsibility during the absence of IT colleagues
• Ensure all hotel routine maintenance for IT equipment comply with policies and standard
• Ensure all hotel policies and information security comply with standards
• Investigate and report software problems to the vendor, or to the Support Centre
• Ensure viable solutions are adapted and used for hotel disaster recovery plan and business continuity
• Recommend suitable Software/Hardware vendors for the hotel IT purchases
• Collaborate with other departments to ensure all IT related items meets the various Audit requirements
• Ensure all hotels IT Systems are under appropriate maintenance contract and have routine heath check and repair schedule
• Evaluate and assess life cycle of all technology related solutions and assets and provide adequate advice to refresh the hardware/software. Ensure all necessary settings are properly configured on the computing systems, hardware and servers.
• Run routine software/hardware inventory check and report the status to IT Manager/Leader
• Inspects the Network performance and redo the network design if necessary to meet the hotel operation needs under the supervision of the IT Manager/Leader
• Take preventive measures to foresee, identify and analyse the potential system performance issues
• Ensure all cabling, network diagrams and SOPs are up-to-date
• Work with department head in the preparation and management of department s budget which includes:
• Evaluate the vendor proposals and select the best options and vendors that meets the software/hardware needs of the hotels
• Assists in coordinating the preparation of the departmental annual budget

Accountabilities

This job performs professional accounting duties for a large full-service hotel or a cluster of hotels. This is the middle level professional position in the hotel accounting series.

What we need from you

• Degree or Diploma Certificate in Computer Science or IT or related field
• Minimum 2+ years' experience in IT Infrastructure management.
• 1 years of experience of IT project management
• Technical Knowledge of IT infrastructure. Like Operating Systems, Network, Telecommunication etc.
• Experience in IT Procurement, Hardware and software asset management. Software licensing management in Information Technology field.
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• Excellent written, verbal and interpersonal communication skills
• Situational Leadership and experience of leading IT Service Teams and cross-functional Teams A team player, proactive, responsible, hardworking and able to work under pressure

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• IT Software

Keywords

• Assistant Information Technology Manager (Saudi National) (Pre-Opening)

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