Assistant Housekeeping Manager

AccorHotel; Eastern Province; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Assistant Housekeeping Manager to join their team in Saudi Arabia. This pivotal role involves collaborating with the Executive Housekeeper to uphold impeccable cleanliness and guest satisfaction standards. The ideal candidate will have proven experience in luxury hotel management, exceptional leadership abilities, and a customer-focused mindset. Join a dynamic environment where your contributions will directly impact guest experiences and operational efficiency, ensuring that every stay is memorable and enjoyable.

Qualifications

• Proven experience in housekeeping management in luxury settings.
• Strong organizational and leadership skills to manage diverse teams.
• Excellent communication skills in English, both verbal and written.

Responsibilities

• Manage daily housekeeping operations and staff scheduling.
• Conduct inspections of guest rooms and public areas for cleanliness.
• Train and mentor housekeeping staff on cleaning techniques.

Skills

Housekeeping Management

Organizational Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Customer Service

Multilingual Abilities

Education

Experience in Luxury Hotel Management

Tools

Hospitality Management Software

MS Office Suite

Job description

We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at Sofitel Al Khobar, Saudi Arabia. In this role, you will work collaboratively with the Executive Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.

1. Assist in managing daily housekeeping operations, including staff scheduling and task allocation.
2. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards.
3. Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests.
4. Oversee inventory management of cleaning supplies and linens.
5. Train and mentor housekeeping staff on proper cleaning techniques and customer service standards.
6. Implement and maintain health and safety protocols in line with local regulations and company policies.
7. Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction.
8. Handle guest complaints and feedback professionally and efficiently.
9. Participate in budget planning and cost control measures for the housekeeping department.
10. Support the Executive Housekeeper in administrative tasks and reporting.

Qualifications

1. Proven experience in housekeeping management, preferably in a luxury hotel or resort setting.
2. Strong organizational and leadership skills with the ability to manage and motivate a diverse team.
3. Excellent communication skills in English, both verbal and written.
4. Proficiency in hospitality management software and MS Office suite.
5. In-depth knowledge of housekeeping operations, cleaning techniques, and quality standards.
6. Understanding of inventory management and cost control principles.
7. Familiarity with health and safety regulations in the hospitality industry.
8. Strong problem-solving skills and ability to make decisions under pressure.
9. Customer-focused mindset with a commitment to delivering exceptional guest experiences.
10. Ability to work flexible hours, including weekends and holidays.
11. Multilingual abilities.

Desired Candidate Profile

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Assistant Housekeeping Manager

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