Assistant Housekeeping Manager

Accor Hotels; Al Khobar; On-site; SAR 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Assistant Housekeeping Manager at a luxury hotel in Al Khobar, Saudi Arabia. This role offers an exciting opportunity to ensure the highest standards of cleanliness and guest satisfaction. You will work closely with the Executive Housekeeper, overseeing daily operations, managing staff, and implementing strategies to enhance guest experiences. With a commitment to excellence and a customer-focused mindset, you will play a key role in maintaining the property’s reputation. If you are passionate about hospitality and eager to make a difference, this position is perfect for you.

Qualifications

• Proven experience in housekeeping management in a luxury hotel.
• Strong organizational and leadership skills to manage diverse teams.

Responsibilities

• Manage daily housekeeping operations and staff scheduling.
• Conduct inspections of guest rooms and public areas for cleanliness.
• Train housekeeping staff on cleaning techniques and customer service.

Skills

Housekeeping Management

Organizational Skills

Leadership Skills

Communication Skills

Problem-Solving Skills

Customer Service

Multilingual Abilities

Tools

Hospitality Management Software

MS Office Suite

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at Sofitel Al Khobar , Saudi Arabia In this role, you will work collaboratively with the Executive

Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.

• Assist in managing daily housekeeping operations, including staff scheduling and task allocation
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards
• Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests
• Oversee inventory management of cleaning supplies and linens
• Train and mentor housekeeping staff on proper cleaning techniques and customer service standards
• Implement and maintain health and safety protocols in line with local regulations and company policies
• Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction
• Handle guest complaints and feedback professionally and efficiently
• Participate in budget planning and cost control measures for the housekeeping department
• Support the Executive Housekeeper in administrative tasks and reporting

Qualifications

• Proven experience in housekeeping management, preferably in a luxury hotel or resort setting
• Strong organizational and leadership skills with the ability to manage and motivate a diverse team
• Excellent communication skills in English, both verbal and written
• Proficiency in hospitality management software and MS Office suite
• In-depth knowledge of housekeeping operations, cleaning techniques, and quality standards
• Understanding of inventory management and cost control principles
• Familiarity with health and safety regulations in the hospitality industry
• Strong problem-solving skills and ability to make decisions under pressure
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Ability to work flexible hours, including weekends and holidays
• Multilingual abilities

Additional Information