Assistant general Manager for Cafe Boulud Restaurant

Four Seasons Hotels and Resorts; Saudi Arabia; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading company in luxury hospitality seeks a Restaurant Assistant General Manager to oversee operations at their Riyadh location. The role involves managing staff, ensuring high service standards, and enhancing guest experiences. Ideal candidates will have strong leadership skills and proficiency in Arabic.

Qualifications

• Proficiency in Arabic is highly preferred for communication with guests.
• Experience in managing a restaurant team.

Responsibilities

• Lead and manage a dynamic team in restaurant operations.
• Control labor and operating expenses through effective scheduling.
• Train and motivate staff to meet service standards.

Skills

Leadership

Communication

Arabic proficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who strive to improve, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver these experiences is through a world-class employee experience and company culture.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions by truly connecting with people and the world around us.

About the location:

Located in the vibrant heart of Saudi Arabia’s capital, Four Seasons Hotel Riyadh is an architectural icon soaring over the city in the Kingdom Tower. Our redesigned interiors showcase authentic Saudi heritage and craftsmanship, while our distinguished team offers a personalized, thoughtful service experience.

Purpose

As a Restaurant Assistant General Manager, you will lead and manage a dynamic team, ensuring the seamless operation of the hotel’s All-Day Dining or Fine Dining Restaurant. Your responsibilities include planning, organizing, directing, and supervising team members to deliver outstanding guest experiences and uphold high service standards. Proficiency in Arabic is highly preferred to enhance communication with Arabic-speaking guests.

Main Tasks and Responsibilities

• Manage, coach, and develop employees.
• Be visible in operations, recognize staff achievements, promote good public relations, and handle guest concerns or special requests.
• Act as Manager on Duty in the absence of the F&B Restaurant Manager.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory management.
• Attend operational meetings for coordination between departments.
• Follow up on service procedures to ensure quality and efficiency.
• Supervise the consistency of food and service quality.
• Interview, select, supervise, discipline, and evaluate employees.
• During busy periods, perform tasks of Server, Food Runner, or Bartender as needed.
• Schedule staff and manage payroll in accordance with budgets.
• Train, motivate, and lead staff to meet cultural and service standards; participate in strategic planning.
• Monitor reservations to ensure smooth service flow.
• Maintain full knowledge of the menu, products, prices, and all hotel facilities.
• Stay updated on industry trends relevant to the restaurant concept.
• Regularly assess and improve staff service skills and product knowledge.
• Ensure excellent product quality at a fair price.
• Maintain the restaurant’s concept and reputation in the community.
• Ensure food quality, ingredient standards, and expert knowledge of wine and spirits in an elegant environment.
• Observe and maintain the condition of facilities and equipment, recommending improvements.
• Forecast workloads and plan staff schedules accordingly.
• Support the Area Manager in planning, organizing, and controlling restaurant operations to ensure guest satisfaction.