Assistant Executive Housekeeper/ Manager Housekeeping

Hilton Worldwide, Inc.; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an Assistant Executive Housekeeper to oversee housekeeping operations and ensure exceptional guest experiences. In this dynamic role, you will manage departmental budgets, support team development, and maintain high standards in housekeeping and laundry. With a commitment to customer service, you will lead a dedicated team while ensuring compliance with health and safety standards. Join a forward-thinking company where your contributions will enhance guest satisfaction and drive operational excellence.

Qualifications

• Experience in hotel/leisure/retail sector in a managerial or supervisory role.
• Strong commercial awareness and cost control skills.

Responsibilities

• Overseeing housekeeping operations to deliver excellent guest experiences.
• Managing departmental budgets, stock, and schedules.

Skills

Leadership Skills

Interpersonal Skills

Communication Skills

Cost Control Skills

Customer Service Commitment

Ability to Work Under Pressure

Knowledge of Health and Safety Standards

Education

High School Certificate

Tools

Microsoft Office

Property Management Systems

Job description

Job Number:

HOT0BLTO

Work Location

Hilton Madinah Opposite Prophet Mosque, King Fahd Street Madinah 3936

An Assistant Executive Housekeeper supports all Housekeeping and Laundry operations, including the development of team members, to provide an exceptional guest experience.

What will I be doing?

As an Assistant Executive Housekeeper, you will assist in overseeing housekeeping operations to deliver excellent guest and member experiences. Your responsibilities include:

• Overseeing Housekeeping/Laundry operations
• Managing departmental budgets, stock, and schedules
• Supporting departmental targets, policies, and procedures
• Maintaining high standards in Housekeeping and Laundry as per hotel brand standards
• Performing routine inspections and reporting issues
• Implementing policies including Health and Safety
• Monitoring team performance, training, and teamwork
• Ensuring team knowledge of room categories and amenities
• Maintaining good communication within the hotel and with external partners
• Managing staffing levels and ongoing training
• Conducting communication meetings
• Managing staff performance issues
• Supporting team development and deputising for the Executive Housekeeper
• Providing excellent guest service and supporting other departments as needed

What are we looking for?

Ideal candidates will have:

• Experience in hotel/leisure/retail sector in a managerial or supervisory role
• A high school certificate or equivalent
• Strong commercial awareness and cost control skills
• Basic proficiency with computers and Microsoft Office
• Excellent leadership, interpersonal, and communication skills
• Commitment to high customer service standards
• Ability to work under pressure
• Excellent grooming standards
• Flexibility for various work situations
• Knowledge of Workplace Health, Safety, and Hygiene standards

Preferred qualifications include familiarity with Property Management Systems, department management experience, and high IT proficiency.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional guest experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality." Our team members are at the heart of everything we do!