Area Manager, Ultra Fast, Amazon Now

Afaq - Warehouse Branch - J02 (Amazon); Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company is looking for an Operations Manager to launch and scale Ultra Fast Groceries service. This role involves overseeing fulfillment operations, team management, and leading process improvements across multiple sites. The successful candidate should be a self-starter with strong project management skills and a proactive approach to problem-solving.

Qualifications

• 3+ years of employee and performance management experience.
• Experience in a flexible schedule/shift environment.

Responsibilities

• Promote a culture of safety and well-being.
• Lead a team and handle administrative work while building team culture.
• Analyze performance and suggest process improvements.

Skills

Leadership

Project Management

Problem Solving

Communication

Education

Bachelor’s degree or equivalent

Job description

DESCRIPTION

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service
The successful candidate will be responsible for Fulfillment Operations and select other cross functional start-up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre-launch tasks, and being accountable for building results on launch until sustained phase. They will be a natural self-starter who is comfortable leading large, complex facility projects. They will have a true hands-on approach, strong project management skills, and be an effective communicator. Post the launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers

In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects and procurement and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Key job responsibilities
– Promote a culture of safety and well being
– Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
– Support and lead a team and handle administrative work alongside building and supporting a strong team culture
– Analyze performance and suggest process improvements to optimize work and improve customer service
– Collaborate with other managers to standardize shift processes

BASIC QUALIFICATIONS

– Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
– 3+ years of employee and performance management experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

– 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management