Area Manager, Operations

Afaq - Warehouse Branch; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company is seeking an Area Manager to oversee operations in Riyadh. In this role, you will lead a diverse team, ensure operational efficiency, and analyze performance metrics to improve service quality. Your responsibilities will include maintaining safety standards and continuous collaboration with other departments to meet customer demands.

Qualifications

• Bachelor's degree (or working towards it).
• Experience in a logistical working environment.
• Advanced proficiency in written and verbal English and local language.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse performance and suggest process improvements.
• Collaborate with managers to standardise shift processes.

Skills

Data Analysis

Stakeholder Communication

Logistical Experience

MS Office Suite

Education

Bachelor's Degree

Job description

- Bachelor s degree (or working towards a bachelor s degree)
- Advanced proficiency in written and verbal English and local language
- Relevant experience in performing data analysis
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays When you join Amazon as an Area Manager, you ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team s approach to drive productivity, you ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities
- Promote a culture of safety and wellbeing
- Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
-Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyse performance and suggest process improvements to optimise work and improve customer service
- Collaborate with other managers to standardise shift processes

A day in the life
You ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.

Desired Candidate Profile

- Experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience in a logistical working environment
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

Company Industry

• Internet
• E-commerce
• Dotcom

Department / Functional Area

• Data Entry
• Operations
• Back Office Processing

Keywords

• Area Manager
• Operations

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