Area Manager

Azadea Group; Jeddah; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Area Manager to oversee store operations and ensure brand standards are met. This role involves creating business plans, analyzing performance metrics, and leading a customer service team to achieve local business goals. The ideal candidate will have a strong background in business management, with 6 to 8 years of experience in a similar position, including managerial responsibilities. Join a dynamic team and contribute to maintaining high standards of customer service and operational excellence in a fast-paced retail environment.

Qualifications

• 6 to 8 years of experience in a similar role.
• 3 years of experience in a managerial role.

Responsibilities

• Oversee daily operations of stores and ensure adherence to brand standards.
• Create business plans and analyze shop KPIs for performance enhancement.
• Manage team performance and establish customer service standards.

Skills

Fluency in English

Fluency in Arabic

Proficiency in MS Office

Education

Bachelor’s degree in Business Management

Job description

Job Purpose

The Area Manager is responsible for overseeing the daily operations of stores, ensuring adherence to brand standards. He/she communicates branch targets, provides performance improvement guidance, and maintains standards in conduct, customer service, and business performance.

Job Responsibilities

• Communicate the brand's strategic plan and motivate teams to achieve local business goals.
• Create annual and long-term business plans, project KPIs, formulate business cases, and estimate resource requirements. Analyze daily, weekly, and monthly shop KPIs, along with financial and commercial reports. Establish and suggest personal performance objectives, leveraging organizational systems for performance enhancement.
• Utilize an organizational development framework to identify the unique growth requirements of the team.
• Establish and uphold customer service standards while overseeing a large customer service team.
• Implement brand retail standards and trade marketing activities to maintain an optimal store image and ensure health and safety. Oversee periodic and qualitative stock liquidation processes while also managing expenses to maximize sales and profit.
• Conduct market studies and deliver crucial market insights and trend updates to the brand managers and merchandise team for monthly replenishment and seasonal collections. Ensure qualitative analysis of product and category performance.
• Manage and report on team performance, establishing appropriate performance objectives for direct reports and recognizing their achievements. Take necessary corrective action when needed to ensure both team and personal objectives are met

Job Specifications

• Fluency in English
• Fluency in Arabic is a plus
• Proficiency in MS Office
• Bachelor’s degree in Business Management, or a related field
• 6 to 8 years of experience in a similar role
• 3 years of experience in a managerial role

* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.

* We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.