Application Support Engineer

Leuwint Technologies; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading technology company is seeking an Application Support Engineer with 4 to 8 years of experience to join their dynamic team. This role involves providing L2 and L3 support for critical investment banking applications, managing deployments, and implementing solutions on cloud platforms. The ideal candidate will possess a strong technical background in various operating systems and cloud technologies, particularly GCP and Anthos. If you are proactive and ready for a challenge in a 24x7 support model, join a firm that values expertise and collaboration.

Qualifications

• 4 to 8 years of experience in application support.
• Strong technical background in Linux, Windows, and Cloud platforms.
• Familiarity with investment banking or financial services preferred.

Responsibilities

• Provide L2/L3 support for business-critical applications.
• Manage application deployments and troubleshoot across environments.
• Collaborate with teams for stability and issue resolution.

Skills

Problem-Solving

Analytical Skills

Attention to Detail

Tools

WebSphere Application Server (WAS)

IBM MQ

Apache

Google Cloud Platform

Anthos

AWS

Azure

Job description

We are seeking a skilled and proactive Application Support Engineer with 4 to 8 years of experience to join our dynamic technology team supporting critical investment banking applications. The ideal candidate will have a strong technical background across Linux, Windows, WAS, MQ, Apache, Cloud platforms, and a solid understanding of networking and security architectures (DMZ/EDMZ). Prior experience in the investment banking or financial services domain will be highly preferred.

Key Responsibilities:

• Provide L2/L3 support for business-critical applications in a high-availability, multiplatform environment.
• Manage application deployments and troubleshooting across Linux and Windows servers.
• Support and configure WebSphere Application Server (WAS), Apache HTTP server, and IBM MQ.
• Monitor and maintain secure environments involving DMZ and EDMZ zones.
• Collaborate with development, infrastructure, and network teams for environment stability and issue resolution.
• Implement and support applications on cloud platforms and Anthos hybrid cloud environments.
• Ensure adherence to compliance and security policies across environments.
• Maintain accurate documentation and participate in DR drills and RCA reporting.

Technical Skills:

• Middleware: WebSphere Application Server (WAS), IBM MQ
• Web Servers: Apache, IIS (optional)
• Cloud Platforms: Google Cloud Platform (GCP), Anthos (preferred), or AWS/Azure
• Security Zones: Strong understanding of DMZ, EDMZ architecture
• Scripting: Bash, PowerShell (optional)

Preferred Qualifications:

• Experience working in an investment banking or capital markets environment.
• Familiarity with ITIL processes and ticketing tools (ServiceNow, Remedy).
• Strong problem-solving and analytical skills with attention to detail.
• Ability to work in a 24x7 support model (rotational shifts, if needed).

Company Industry

• IT - Software Services

Department / Functional Area

Keywords

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