Application Specialist, Pharmacy Informatics Riyadh

InterSystems; Riyadh; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading company in healthcare technology seeks an Application Specialist with a Pharmacy background to enhance customer implementations of their products. The role involves advising on clinical processes, ensuring solutions align with client needs, and requires significant interaction with healthcare personnel. Ideal candidates will possess strong communication skills, consulting experience, and knowledge of EMR systems.

Qualifications

• At least 3 years' experience in healthcare.
• Ability to communicate effectively with stakeholders.
• Experience working in a Pharmacy environment.

Responsibilities

• Ensure successful implementation of InterSystems products.
• Advise customers on maximizing solution benefits.
• Provide training and deliver presentations.

Skills

Excellent communication skills

Consultative skills

Experience with EMR systems

Understanding of clinical processes

Experience in Pharmacy role

Functional document writing

Business process mapping

Knowledge of Information Systems

Education

University degree - Pharmacy

Job description

The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an “expert” Pharmacy resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.

Skills and Experience

Essential

Excellent communication skills and experience of conducting customer training, workshops and/or presentations Excellent consultative skills ability to articulate and communicate ideas Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging At least 3 years’ experience working in healthcare and a good understanding of clinical processes Experience with EMR systems Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems Experience working in a Pharmacy role within a hospital environment. Experience contributing to a multi-disciplined team Experience with writing functional documents Experience of business process mapping Knowledge of Information Systems

Desirable

Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses Experience implementing software solutions Exposure to IT services in a customer-facing setting Previous experience as an Application or Configuration Specialist Previous experience of change management Good computer skills Experience conducting software testing

Education & Training

University degree- Pharmacy Degree Clinical specialty Proficiency in English
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