Apple Channel Store Advisor, Al Qassim region

Apple Inc.; Buraydah; On-site; SAR 20,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Apple Channel Store Advisor to enhance customer experiences in the Al Qassim region. This role involves building strong relationships with customers and partners, driving sales, and ensuring that Apple’s high standards of merchandising are upheld. You will educate store teams on Apple products, promote the Apple ecosystem, and create a community of loyal customers. If you thrive in a fast-paced environment and are eager to share your knowledge, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in sales or customer service.
• Fluent in Arabic and English with excellent communication skills.

Responsibilities

• Represent Apple and influence partner store sales.
• Collaborate with reseller teams to promote Apple products.

Skills

Customer Service

Sales Skills

Communication Skills

Relationship Building

Bilingual (Arabic & English)

Education

Bachelor’s Degree or Equivalent Experience

Job description

Apple Channel Store Advisor, Al Qassim region

Buraidah, Al Qassim, Saudi Arabia Sales and Business Development

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Description

In this role, you will:- Represent Apple and influence within a single partner store to build business plans, achieve partner sales targets, and grow business.- Collaborate and train reseller teams on our products, services, and merchandising guidelines, while promoting outstanding customer experiences and developing brand advocates.- Educate and encourage store teams to stay knowledgeable on the latest Apple product and services portfolio.- Meet customers and promote the Apple ecosystem by communicating the benefits and values of the products through product demonstrations and consultations, individually or in groups.- Build a community of dedicated Apple customers who will come back to consult on future Apple purchases.- Strive for excellence and ensure Apple’s outstanding dedication to merchandising and brand standards are upheld throughout your store; this includes ensuring that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards.- Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.- Provide insightful feedback that will help to further develop and improve upon Apple Shop performance, working together with partner store leadership to achieve and improve results and drive lasting impact.

Minimum Qualifications

• Typically requires a minimum of 2+ years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Demonstrated ability to discover customers’ needs and values.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Excellent communication and presentation skills.
• Ability to educate, inspire, and influence others.
• Solid relationship-building skills with the ability to become a trusted business partner at a single point of sale.
• Fluent in Arabic and English
• High level of ethics, values, integrity, and trust.

Preferred Qualifications

• Strong self-motivation and ability to thrive independently in a fast-paced, constantly changing environment.
• Effective time management including the ability to multi-task, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions.
• Ability to analyse data, identify trends and develop associated insights and recommendations.
• Background in direct sales or solution-based selling.
• Bachelor’s degree or equivalent experience preferred
• Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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