Air Freight Specialist

DHL; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

Join a leading global logistics provider as an Air Freight Specialist in Riyadh. This role offers the opportunity to execute air freight forwarding, maintain customer relationships, and enhance operational performance. Be part of a dynamic team that values innovation and efficiency, contributing to a company recognized for its commitment to excellence and employee development. If you are passionate about logistics and want to make a difference, this is the perfect opportunity for you.

Benefits

Opportunities for career development

Competitive salary

Positive work environment

Focus on personal and professional development

Qualifications

• Bachelor’s Degree or equivalent experience required.
• More than 4 years of work experience in air freight operations.

Responsibilities

• Execute air freight operations and customer service plans.
• Maintain close business relationships with existing clients.
• Analyze processes to enhance service quality.

Skills

Air Freight Forwarding

Customer Relationship Management

Freight Administration

Documentation Management

Operational Performance Analysis

Education

Bachelor's Degree

Equivalent Experience

Job description

Req#: DPDHGLOBALAV283352ENGLOBALEXTERNAL Air Freight Specialist

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning Who gives cargo its airtime? You do. Grab this unique opportunity to join the best Freight forward company. DHL has an opening for a Air Freight Specialist in Riyadh, Saudi Arabia.

Join us in connecting people and improving lives!

In this Air Freight Specialist position

• Execute AFR Ops/CS plans and processes to provide air freight forwarding for internal and external customers
• Assess and interpret to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance
• Implement freight administration in providing allocation and reservations of freight on planned line haul and flights required for hub and operations performance
• Participate to develop and execute plans for air freight products in areas such as perishables, pharmaceutical, aviation, etc.
• Develop opportunities to expand business with new clients and continuously improve in-house customer services
• Maintain close business relationship with existing clients, conduct customer visits and achieve a desired level of customer retention
• Track account performances and provide monthly reports to management
• Execute pricing strategy and respond to pricing enquiries in an efficient and competitive manner
• Conduct day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents
• Identify opportunities to enhance air freight productivity, and efficient resource allocation and utilization
• Analyze and provide input for processes and design systems to enhance service quality
• Study and resolve issues in day-to-day delivery and implement practices for AFR Ops/CS focusing on increasing effectiveness and efficiency

In area of AFR product:

• Create or confirm transport orders, perform bookings, and optimize booking
• Prepare, control, and distribute all required Import/Export documents
• Identify performance issues of suppliers, and propose solutions to improve performance
• Update Customs shipment information and physical status, resolve customer issues and incidents

Now, here is what we need from you!

• Bachelor’s Degree or equivalent experience/qualification
• More than 4 years of work experience

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About the company

We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.