Agent Engineering Intern

Sarj; Riyadh; On-site; SAR 33,480 - 55,800; Full time

Benefits offered by this job

Hands-on experience in impactful AI products

Opportunity to work in a high-growth, innovative tech start-up

Job summary

Sarj in Riyadh is looking for an Agent Engineering Intern to collaborate on developing AI agents that address real-world challenges. This role offers a unique opportunity to work with engineering, product, and client-facing teams as you design and implement AI solutions.

If you're a final semester or recent graduate in Computer Science or Engineering with a passion for AI and quality assurance, this is the perfect opportunity. You'll gain hands-on experience while working in a rapidly growing start-up.

Qualifications

• Final semester or recent university graduate in Computer Science, Engineering, or related field.
• Interest in software quality assurance, testing, and AI technologies.
• Basic understanding of software testing concepts and methodologies.
• Strong attention to detail and problem-solving skills.
• Excellent communication and analytical abilities.
• Eagerness to learn and adapt in a fast-paced environment.
• Ability to speak and write fluently in both Arabic & English.

Responsibilities

• Support the development of Proof of Concepts (POCs) for new client use cases.
• Design and build AI agents using the platform, translating client requirements.
• Own end-to-end delivery of agent implementations.
• Interface with clients to gather requirements and manage expectations.
• Evaluate recorded interactions for accuracy and compliance.
• Identify patterns and trends across calls to improve agent prompts.

Skills

Attention to detail

Problem-solving

Communication skills

Education

Final semester or recent graduate in Computer Science, Engineering, or related field

Tools

Testing tools

Programming languages

Job description

Built in KSA with Silicon Valley experience, we're building a suite of products across Voice AI & AI agents. We're a small team that's growing rapidly and are on the cusp of hyper growth in an extremely exciting market. If you're looking to join a fast-paced, growing start-up, then this is the place for you!

Role Overview

As an Agent Engineering Intern, you will work closely with our engineering, product, and client-facing teams to design, build, and deploy AI agents that solve real-world problems. You'll support Proof of Concept (POC) development, own the end-to-end delivery of agent implementations, and interface directly with clients — gaining hands‑on experience in one of the most in‑demand areas of modern AI.

Key Responsibilities

• Support the development of Proof of Concepts (POCs) for new client use cases, from scoping through to demo‑ready delivery.
• Design and build AI agents using our platform, translating client requirements into functional agent workflows.
• Own end-to-end delivery of agent implementations — taking responsibility for timelines, quality, and outcomes.
• Interface with clients to gather requirements, present progress, answer questions, and manage expectations throughout the project lifecycle.
• Listen to recorded calls between AI agents and customers, evaluating each interaction for accuracy, tone, compliance, and customer experience.
• Score conversations against a defined quality rubric and document findings in our QA tracking system.
• Flag agent errors, hallucinations, missed customer cues, and policy or compliance issues for the team to address.
• Identify patterns and trends across calls — recurring failure modes, common customer questions, and opportunities to improve agent prompts and workflows.
• Partner with the Operations team to share feedback that informs agent training, prompt updates, and product improvements.
• Help refine and evolve the QA rubric and scoring guidelines as our agents grow and change.
• Contribute to weekly quality reports summarizing performance metrics, key issues, and recommended improvements.
• Occasionally review chat or text-based agent transcripts in addition to voice calls.

Requirements

• Final semester or recent university graduate in Computer Science, Engineering, or related field
• Interest in software quality assurance, testing, and AI technologies
• Basic understanding of software testing concepts and methodologies
• Familiarity with testing tools or programming languages is a plus
• Strong attention to detail and problem‑solving skills
• Excellent communication and analytical abilities
• Eagerness to learn and adapt in a fast‑paced environment
• Ability to speak and write fluently in both Arabic & English
• Must be based in Riyadh

Why Join Us?

Opportunity to be part of a high‑growth, innovative tech start‑up

Hands‑on experience working on impactful AI products