Admissions and Enrollment Specialist

International Schools Group (ISG); Al Khobar; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading educational institution is seeking an Admissions and Enrollment Specialist to manage the admissions process for new students and assist returning students. The role involves collaborating with school departments, conducting tours, and ensuring a smooth enrollment experience for families. Ideal candidates will have a Bachelor's degree and experience in a similar role, with strong communication and organizational skills.

Qualifications

• Minimum of a Bachelor’s degree in a related field.
• Previous experience in a similar role is preferred.

Responsibilities

• Manage the admissions and enrollment process for new and returning students.
• Collaborate with school personnel for open houses and orientations.
• Support families through the admissions process.

Skills

Communication

Customer Service

Organizational Skills

Attention to Detail

Data Entry

Education

Bachelor’s degree in a related field

Tools

G-Suite

Microsoft Excel

Job description

Summary

The Admissions and Enrollment Specialist is a key member of the district Admissions Department. The position is primarily responsible for the admissions and enrollment of new students and the re-enrollment of returning students. The specialist works with school and district departments to support and guide families through the admissions and enrollment process.

Position Duties

The Successful Candidate Will Be Expected To

1. Demonstrate a commitment to the safety and security of children and young people (child protection).
2. Acquire and maintain a working knowledge of ISG District organization policies, practices, and procedures.
3. Maintain knowledge of school programs and operations.
4. Respond promptly and professionally to families’ inquiries via admissions platform, school tours, email, and phone calls.
5. Organize and conduct school tours.
6. Collaborate with school personnel to organize open houses, orientations, webinars, and virtual tour videos.
7. Assist with admissions platform setup and annual maintenance tasks.
8. Collect and review admissions and enrollment data to improve processes and customer service.
9. Input information into the admissions platform database.
10. Provide support to parents to complete all application and enrollment requirements.
11. Confirm completion and accuracy of information and document submissions.
12. Maintain a regular schedule of application review and reminders.
13. Maintain an applicant tracking system and monitor applicant progress.
14. Liaise with school personnel to complete steps of the application review process.
15. Review application materials and identify students in need of assessment.
16. Organize and administer in-person and remote admissions assessments.
17. Conduct preliminary applicant reviews.
18. Identify and escalate at-risk or atypical admissions cases to the Admissions and Enrollment Manager.
19. Track enrollment capacity and manage offers accordingly.
20. Communicate admissions decisions to families.
21. Communicate enrollment and re-enrollment requirements to families.
22. Maintain a regular schedule of enrollment document review.
23. Prepare KSA student approval documents and enter data into the student registry system.
24. Liaise with other departments to review and monitor completion of enrollment requirements.
25. Support families with completion of enrollment requirements.
26. Maintain a system of tracking new student enrollment and re-enrollment.
27. Communicate school start and welcome packet information to new families.
28. Maintain a list of returning student enrollment requirements.
29. Coordinate with related departments to ensure conditionally enrolled families finalize enrollment requirements.
30. Coordinate with the IT department to create emails and school email groups.
31. Organize and communicate re-enrollment process.
32. Maintain a list of re-enrollment requirements for returning students.
33. Collaborate with the Admissions and Enrollment Manager and related departments to update re-enrollment requirements.
34. Initiate and monitor student withdrawals.
35. Maintain a tracking system for student withdrawals.
36. Perform other duties as assigned by the Admissions and Enrollment Manager.

Qualifications And Knowledge

The ideal candidate will have:

• A minimum of a Bachelor’s degree in a related field of study.

Experience And Skills

The ideal candidate will have:

• Previous experience in a similar role.
• Expertise with G-Suite and Microsoft Excel.

Skills

• Excellent communication skills in English, both verbal and written.
• Exceptional customer service skills with the ability to interact positively with students, parents, and colleagues.
• Strong organizational skills and ability to meet deadlines.
• Excellent attention to detail.
• Efficient typing and data-entry abilities.
• Ability to work in a fast-paced environment.
• Ability to manage and prioritize multiple tasks.
• Ability to work independently and within a team.
• Ability to remain calm and professional during workplace disruptions and conflicts.
• Ability to maintain a high level of confidentiality.