The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Responsibilities
- Manage transportation, accommodations, visa issuing, and other travel services.
- Answer and direct phone calls.
- Cooperate with employees to determine their needs and advise them appropriate destinations, modes of transport, travel dates, costs, and accommodations aligned with company policy.
- Book transportation, make hotel reservations, and confirm payment/fees.
- Follow and update promotional travel packages.
- Deal with travel problems, complaints or refunds.
- Apply for visas for the employees.
- Enter data into our software and maintain employees\' travel expenses files.
- Network with tour operators.
- Organize and schedule appointments.
- Plan meetings and take detailed minutes.
- Write and distribute emails, correspondence memos, letters, faxes, and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists.
- Book travel arrangements.
- Submit and reconcile expense reports.
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
Qualifications
- Bachelor\'s degree or equivalent experience.
- A tourism background is preferred.
- Fluent in English.
- Proven experience as an Administrative Assistant, Virtual Assistant, or Office Admin Assistant.
- Knowledge of office management systems and procedures.
- Working knowledge of office equipment, like printers.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Excellent time management skills and the ability to prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to multi-task.