Acuvue Account Manager / Jeddah

Johnson and Johnson; Jeddah; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading company in health care innovation is seeking a Clinical Sales professional in Jeddah. This role involves managing customer accounts, ensuring product promotion, and developing essential relationships in the optical industry. Candidates should possess a degree in Optometry or Pharmaceutical Science and have a proven track record in account management with fluency in English and Arabic.

Qualifications

• Minimum 2 years in account management with optical industry experience.
• Fluent in English and Arabic.
• Must possess strong communication skills and experience in KOL development.

Responsibilities

• Lead customer account management and negotiations.
• Build strong customer relationships.
• Ensure timely communication of company plans.

Skills

Communication

Persuasive

Self-motivated

Presentation Skills

Patient

Persistent

Proficient in Microsoft Office

Education

University degree in Optometry

University degree in Pharmaceutical Science

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Primary Care Physicians (Commission)

Job Category: Business Enablement / Support

All Job Posting Locations: Jeddah, Makkah, Saudi Arabia

Job Description

Duties & Responsibilities

1. Operate as the lead point of contact for all matters specific to optical / medical channel in your territory.
2. Build and maintain strong, long-lasting customer relationships across all assigned channels in your territory.
3. Lead all aspects of customer account management, including negotiating annual contracts and following up on customer performance quarterly and annually.
4. Ensure timely communication of Johnson & Johnson's quarterly plan of actions with customers in the assigned territory.
5. Inform customers about new products or promotions relevant to their needs or preferences. Address queries about delivery or product quality.
6. Main accountabilities: Planning and analysis
7. Plan calls to clients (daily, weekly, monthly, quarterly) considering potential development tasks in SF.com.
8. Record visit data in SF.com or reporting formats.
9. Participate in creating business plans for the entrusted territory.
10. Professional development
11. Participate in training and educational courses as per the development plan and sales manager instructions.
12. Maintain and develop necessary knowledge and skills.
13. Interaction within the department
14. Collaborate with Account Managers to improve sales skills, increase product knowledge, and enhance overall departmental effectiveness.
15. Ensure resource availability necessary for team objectives.
16. Reporting
17. Submit calls timely and completely in SF.com.
18. Update the POA cycle plan and segmentation regularly as per line manager instructions.
19. Provide other operational reports promptly as required.
20. Essential functions
21. Provide excellent customer service and effective communication with internal and external customers.
22. Meet department goals and objectives.
23. Possess excellent communication skills, including a clear, confident speaking voice and friendly rapport with customers.
24. Experience in Key Opinion Leader (KOL) development.
25. Education: University degree in Optometry or Pharmaceutical Science.
26. Experience: Minimum 2 years in account management, with experience in the optical industry.
27. Languages: English & Arabic.
28. Skills: Self-motivated, independent work ability, persuasive, patient, persistent, proficient in Microsoft Office, strong communication and presentation skills.
29. Leadership Behaviors: Demonstrate Johnson & Johnson's Credo & Purpose, foster inclusivity, innovate for health, grow self and others.