Acuvue Account Manager/Jeddah

Johnson & Johnson; Jeddah; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading company in healthcare innovation is seeking a candidate for the Clinical Sales position in Jeddah. The role involves managing customer accounts and relationships, achieving sales goals, and offering support to both customers and the sales team. Ideal candidates will have a degree in Optometry or Pharmaceutical Science and at least two years of experience in account management, particularly within the optical field.

Qualifications

• Minimum 2 years of relevant account management experience.
• Experience in the optical industry required.
• Proficiency in English & Arabic.

Responsibilities

• Lead contact for optical/medical channel in territory.
• Build and maintain customer relationships across channels.
• Participate in trainings and educational courses.

Skills

Communication

Negotiation

Persuasiveness

Self-motivation

Presentation skills

Education

University degree in Optometry or Pharmaceutical Science

Tools

Microsoft Office

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Primary Care Physicians (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Jeddah, Makkah, Saudi Arabia

Job Description:

Duties & Responsibilities

• Operate as the lead point of contact for all matters related to optical / medical channel in your territory.
• Build and maintain strong, long-lasting customer relationships across all assigned channels.
• Lead customer account management, including negotiating contracts and following up on performance.
• Communicate Johnson & Johnson's quarterly plan of actions with customers in your territory.
• Inform customers about new products or promotions relevant to their needs and address queries about delivery or product quality.

Main accountabilities:

Planning and analysis:

• Plan calls to clients (daily, weekly, monthly, quarterly), considering potential development tasks in SF.com.
• Record visit data in SF.com or reporting formats.
• Participate in creating business plans for the entrusted territory.

Professional development:

• Participate in trainings and educational courses as per the plan and sales manager's instructions.
• Maintain and develop necessary knowledge and skills.

Interaction in department:

• Collaborate with Account Managers to improve sales skills, product knowledge, and overall effectiveness.
• Ensure resource availability for team objectives.

Reporting:

• Submit calls on SF.com timely and completely.
• Update POA cycle plan and segmentation regularly as per line manager.
• Provide other operational reports as instructed.

Essential Functions:

• Provide excellent customer service to customers and sales team, including internal and external communication.
• Achieve department goals and objectives.
• Exhibit excellent communication skills and a friendly rapport with customers.
• Develop Key Opinion Leaders (KOL).

Experience Required

• University degree in Optometry or Pharmaceutical Science.
• Minimum 2 years of relevant account management experience.
• Experience in the optical industry.
• Languages: English & Arabic.

Other Job Specific Skills:

• Self-motivated, able to work independently, and seek guidance when needed.
• Persuasive, highly motivated, patient, and persistent in making sales.
• Proficiency in Microsoft Office.
• Strong communication and presentation skills.

Leadership Behaviors Required

• LIVE OUR CREDO & Pursue our Purpose: Demonstrate and model the heart of Johnson & Johnson.
• CONNECT: Inclusively address health needs.
• SHAPE: The future of health through innovation.
• GROW: Self and others to become our best.