Account receivable Coordinator

Alnafitha IT; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Mitarbeiter, der in der Lage ist, Kundenbeziehungen zu pflegen und die Rechnungsstellung zu verwalten. In dieser Rolle sind Sie für die Aktualisierung von Kundendaten, das Verfolgen von Zahlungen und die Kommunikation mit Kunden zuständig. Sie bringen mehr als 4 Jahre Erfahrung in der Informationstechnologie mit und haben fundierte Kenntnisse in CRM- und ERP-Systemen, insbesondere Zoho. Wenn Sie über ausgezeichnete Kommunikationsfähigkeiten verfügen und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Über 4 Jahre Erfahrung in der Informationstechnologie erforderlich.
• Erfahrung mit CRM/ERP-Systemen wie Zoho CRM und Zoho Books.

Responsibilities

• Kommunikation mit Kunden per Telefon und E-Mail zur Aktualisierung von Daten.
• Verantwortlich für das Versenden und Verfolgen von Vorauszahlungen.
• Überwachung und Aktualisierung von Rechnungsdaten in Zoho Books.

Skills

Kommunikationsfähigkeiten

Verantwortungsbewusstsein

Präsentationsfähigkeiten

Teamarbeit

Fähigkeit, unter Druck zu arbeiten

Education

Bachelor-Abschluss in Rechnungswesen

Tools

Zoho CRM

Zoho Books

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Communicating with all customers by phone and mail, including his communications (updating data - reminding the due date - directing the customer to pay).

Updating the customer's data on ZOHO Books, including (financial and purchase emails - adding the customer's portal data).

Uploading invoices to the customer's systems (if available) and following them up until they are collected.

Following up on the main mail and any customer request related to invoices.

Responsible for sending, following up, and collecting advance payments.

Directing invoices to each individual collector on our system.

Updating the daily received amounts on all reports for the regions daily and on the collection reports program (CR).

Updating all data regarding invoices issued and submitted daily, including invoice numbers, dates, and amounts on all CR reports.

Follow-up of clients and writing the communication results on each invoice on the ZOHO BOOKS program.

Follow up the requests of all clients and make necessary interventions if needed. Prepare financial claim letters and review clients' LCs.

Follow up with customers by phone until the collection is made by the 5th day of the due date, committing to the collection management policy.

Review invoices and compare them with their terms of payment when issued with (purchase orders - contracts).

Submitting a report on customers who record frequent deviations in payment dates.

A case study is opened for each defaulting customer on the ZOHO CRM system.

Providing logistical assistance to collectors in completing their tasks and providing any information needed by the team.

Updating the expected collection of collections weekly for all areas on the system.

Requirements

Candidate Experience

To excel in this position, you will need to:

Certification Requirements

Bachelor's degree in accounting.

Technical Skills

+4 years of experience in information technology.

Experience in IT industry, software, and service delivery is a plus.

Previous experience in CRM/ERP systems, e.g., Zoho CRM, Zoho Books.

Proficiency in Microsoft Word, Excel, and Outlook.

Personal Skills

High sense of responsibility and ownership, acting like an owner in what you do.

Exceptional communication and presentation skills.

Ability to work independently or in a team.

Ability to work to tight deadlines.

Ability to maintain composure during stressful situations.