Account Manager, MENA Marketplace

Afaq Q Tech General Trading (Amazon); Riyadh; On-site; SAR 50,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive success for high-performing sellers in the KSA Marketplace. This role involves analyzing business performance, identifying growth opportunities, and implementing best practices in account management. The ideal candidate will possess strong sales experience, excellent communication skills, and a passion for e-commerce. Join a forward-thinking team dedicated to enhancing the Seller experience on a leading platform, where your contributions will have a significant impact on the growth and success of the marketplace.

Qualifications

• 5+ years of account management or sales experience in e-commerce or retail.
• Strong business development and objection-handling skills.

Responsibilities

• Conduct deep dive analysis on issues affecting Seller business performance.
• Interact with Key Sellers and source new selection from sellers.

Skills

Account Management

Sales Experience

Business Development

Communication Skills

Data Analysis

Education

University Degree in Economics

University Degree in Business Administration

University Degree in Marketing

University Degree in Engineering

Tools

Excel

Job description

DESCRIPTION

The Key Account Management team is responsible for accelerating sales growth, expanding selection on the platform, and improving retention among the existing Seller base. This team creates innovative ways to identify new selection, merchandising, and operational improvement opportunities through partnerships with internal stakeholders such as Fulfillment by Amazon, Sponsored Products, etc., and by enhancing our overall knowledge of how to succeed as a Seller on Amazon Marketplaces.

We are looking for an Account Manager to help shape the future of the Account Management program. The role focuses on driving success for high-performing sellers in the KSA Marketplace and leveraging key learnings and feedback to improve the Amazon platform for all Sellers.

Key job responsibilities

1. Planning/Analysis:
2. Conduct deep dive analysis on issues affecting Seller business performance to identify opportunities for increasing sales.
3. Analyze territory trends, diagnose root causes of performance issues, and create actionable plans for operational improvements.
4. Define the territory, opportunities, and goals within the account portfolio.
5. Identify key business opportunities and manage towards a growth plan.
6. Implement account management best practices.

A day in the life

Daily operations include, but are not limited to:

1. Interacting with Key Sellers.
2. Sourcing new selection from sellers with potential to add more selection.
3. Focusing on stocks for Key ASINs.
4. Sourcing deals from sellers to delight customers.
5. Maintaining competitive prices on the platform.

BASIC QUALIFICATIONS

• University Degree in Economics, Business Administration, Marketing, Engineering, or related majors.
• 5+ years of account management or sales experience (e-commerce, retail technology, SaaS) or equivalent.
• Proven success in a target-driven sales environment.
• Strong business development and objection-handling skills.
• Excellent written and verbal communication skills in persuading and explaining complex concepts simply.
• Fluent in English and Arabic.
• Intermediate Excel skills for analysis.

PREFERRED QUALIFICATIONS

• Experience with data analytics, professionally or academically.
• Experience in internet, e-commerce, and retail companies preferred.
• 3+ years in FMCG sector.
• 3+ years in the Beauty sector.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for interviews or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Advertising, and Account Management, Sales, Strategic Account Services