Account Manager KSA BMB Drive

BMB Group; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in Intelligent Automation is seeking an Account Manager to bridge technical solutions with client needs. This role involves engaging with clients, customizing solutions, and providing crucial support during the sales process. Ideal candidates will have a technical background and strong sales experience, coupled with exceptional communication skills.

Qualifications

• Bachelor's or Master's degree in a relevant technical field required.
• Previous experience in a sales or customer-facing role preferred.
• Excellent communication and presentation skills necessary.

Responsibilities

• Identify potential prospects & initiate communication.
• Engage with clients to understand needs and present solutions.
• Provide technico-commercial support during the sales process.

Skills

Sales and Communication Skills

Industry Knowledge

Customer Focus

Problem-Solving

Team Collaboration

Education

Bachelor's or Master's Degree in Computer Science or related field

Job description

An account manager plays a critical role in bridging the gap between the technical aspects of company's solutions and the needs and requirements of potential clients.

Key Duties and Responsibilities:

• Prospecting: Identify potential prospects & initiate communication & engagement with them through on site visit & remote exchange.
• Client Engagement: Engage with existing & potential clients to understand their unique business needs and challenges. Present and demonstrate how the company's solutions can address those challenges and provide value; and Follow-up existing customers, secure renewal ordering & sales portfolio enlargement.
• Technico-commercial Expertise: Develop and maintain a good understanding of the company's Intelligent Automation and Advanced Analytics solutions, including software and hardware components ; this includes data analytics, artificial intelligence, machine learning, big data, RPA technologies.
• Solution Customization: Work closely with clients to customize and tailor the company's solutions to fit the specific requirements of their business processes and data environments.Proposal Creation: Collaborate with the sales & presales team to create detailed commercial & technical proposals and presentations for clients. These proposals should highlight the benefits and ROI of the company's solutions.
• Proof of Concept (PoC): Assist in designing and conducting proof of concept demonstrations to showcase the capabilities and feasibility of the company's solutions.
• Technico-commercial Support: Provide technico-commercial support to clients during the sales process, answering questions, addressing concerns, and facilitating technico-commercial discussions.
• Product Feedback: Act as a liaison between clients and the company's product development teams, providing feedback and insights to help improve the products and services.
• Competitive Analysis: Stay informed about the competitive landscape and be able to position the company's offerings effectively against competitors.
• Market Knowledge: Stay updated on industry trends, competitive offerings, and emerging technologies to help position the company's solutions effectively.
• Documentation: Create and maintain technical documentation, case studies, and success stories to showcase the company's capabilities and track record.

Education, Skills, And Competencies:

• A bachelor's or master's degree in a relevant technical field such as computer science, engineering, data science, or a related discipline is often required.
• Previous experience in a sales or customer-facing role is often preferred.
• Sales and Communication Skills: Excellent communication and presentation skills, as well as the ability to convey complex technical concepts to non-technical stakeholders.
• Industry Knowledge
• Customer Focus
• Problem-Solving
• Team Collaboration