Account Manager

Diversey; Medina; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic sales professional to manage customer accounts and drive sales growth in the hospitality sector. This role emphasizes customer service excellence and requires a proactive approach to acquiring new clients while retaining existing ones. You will be responsible for achieving sales targets, negotiating terms, and delivering compelling presentations to showcase product superiority. If you're passionate about sales and have a background in chemical engineering or related sciences, this is an exciting opportunity to make a significant impact in a customer-facing role.

Qualifications

• 3-5 years of direct sales experience in hospitality or facility management.
• Bachelor's degree in Chemical Engineering or related field required.

Responsibilities

• Achieve sales targets by delivering high-quality customer service.
• Manage accounts to meet sales goals and payment collections.
• Implement sales strategies to enhance business growth.

Skills

Customer Service

Sales Development

Account Management

Technical Guidance

Negotiation

Fluency in Arabic

Fluency in English

Education

Bachelor's degree in Chemical Engineering

Bachelor's degree in Chemistry

Tools

CRM Software

Job description

General Purpose

The role focuses on customer account management, ongoing service, support, and sales development within a defined geography and sector(s). The primary responsibilities include servicing and selling (additional products, tools, and services) to existing accounts, with an emphasis on acquiring new accounts. The role involves troubleshooting, providing technical guidance, identifying corrective actions, solving product or application issues, and implementing suitable solutions to maintain and grow customer accounts. It is a customer-facing sales position responsible for retaining existing revenue and generating new sales opportunities with both current and prospective customers.

Main Job Tasks and Responsibilities

1. Achieve annual sales targets for existing and new customers by delivering high-quality customer service.
2. Manage accounts effectively to meet sales goals, gross profit targets, and payment collections.
3. Implement company sales strategies to enhance business growth.
4. Survey market potential in Riyadh through cold calling, identify potential clients, and actively pursue sales opportunities.
5. Deliver sales presentations demonstrating the superiority of products/services to meet or exceed client needs.
6. Negotiate commercial terms with customers and prepare proposals using the company's standard format.
7. Support field evaluation of new solutions during the rollout phase.
8. Participate actively in the company's CRM programs and collaborate with other departments within the organization.
9. Manage and update the sales leads funnel in a timely manner.

Educational Background:

Bachelor's degree in Chemical Engineering or a related science field (Chemistry preferred).

Relevant Experience:

• 3-5 years of direct sales experience in the hospitality or facility management sectors.
• Fluent in English and Arabic.