Who We AreAt VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Job OverviewManage the day-to-day operation of the account and act as a liaison between the agency and the client.
Key Tasks And Responsibilities- Coordinate and follow up with all internal departments to ensure efficient completion of tasks
- Liaise between the company and the client to provide current information on account status
- Manage internal and external correspondence (client communication, meeting reports, etc.)
- Receive briefs from clients, process through internal systems, coordinate amendments, obtain client approval, and ensure proper execution
- Prepare creative briefs, status reports, contact reports, and media briefs as needed
- Present and support creative work, send quotations and invoices, and follow up accordingly
- Build and maintain a good relationship with clients, acting as a resourceful point of contact
- Support the account planner and think proactively
- Undertake market visits, conduct research, and prepare competitive reviews when needed
- Ensure all financial documents are filed properly and the budget control sheet is updated regularly
- Maintain frequent contact with clients to understand their needs
- Analyze consumer needs and develop innovative solutions
- Educate customers about our business solutions
- Previous experience as a Coop Trainee/Intern at an advertising agency is a plus
Qualifications:
- BS/BA in Marketing or Advertising
- Up to 1 year of experience
- Proficiency in Microsoft Office
- Strong communication and creative skills
- Effective presentation skills
- Good time management
- Team player
- Awareness of society and interest in brands
- Resourceful in finding information and assistance
- Eager to contribute and learn
- Ability to build relationships
At VML, we are committed to fostering an inclusive work environment that is rewarding and career-forward. Our initiatives in Inclusion, Equity & Belonging, alongside the VML Foundation, demonstrate our dedication to community impact. Our people—creators, doers, innovators, makers, and thinkers—drive meaningful experiences that resonate in every action.
VML is a WPP Agency. For more information, please visit our website and follow VML on Instagram, LinkedIn, and X.
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