Operations Manager - Allied Health

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About the Business:

Over the past 30+ years, Sports and Spinal Group has evolved into one of the leading Allied Health groups in Southeast QLD. We pride ourselves on our ability to create, maintain and grow a work environment for our team which enables them to strive to their best and challenge industry norms.

With the everchanging growth and success of Sports and Spinal Group we are looking for individuals who are excited about change, growth and who want to make an impact in the community.

Our values are simple:

• Respect all,
• Be memorable,
• Collaborate and grow,
• Innovate for the future,
• AND show the love!

About the Role:

We are seeking an experienced Operations Manager to provide high-quality operational management and leadership to our Sports and Spinal Clinic business, ensuring consistency and alignment to Group strategies, goals, policies, procedures and deliverables.

The business is comprised of 25 allied health clinics located across the Gold Coast, Brisbane, Sunshine Coast, Gympie and Hervey Bay. Please note that regular travel to the clinics will be required.

Key Responsibilities:

• Lead the administrative function, supporting Office Managers across all clinics.
• Elevate and streamline the administrative function, ensuring alignment with strategic and operational priorities.
• Lead workforce planning, recruitment, training, development, and performance management of the administrative team.
• Mentor and inspire teams to drive productivity, engagement, and professional growth.
• Collaborate with Group Management and the Clinical Services Leadership teams to implement strategic and operational goals, plans, and initiatives.
• Develop processes and procedures that align with these goals and support seamless integration.
• Manage and coordinate projects, leveraging Group resources, frameworks, and tools.
• Analyse business performance, identify risks and opportunities, and provide recommendations to senior leadership.
• Maintain accurate records and data management systems.

Ideal Candidate Qualifications & Experience:

• Minimum of 5 years’ experience in operations or business management.
• Experience in multi site management
• Experience in the Allied Health industry is highly desirable.
• Experience in the use and administration of systems, data and reporting (Gensolve Patient Management System experience will be advantageous).
• Strong administrative, organisational, and leadership abilities.
• Analytical mindset with strong problem-solving skills.
• Proven capability in project management, change management and process improvement.
• Adaptable and open to change, with a proactive approach to challenges.
• Skilled in building and managing relationships with excellent interpersonal and communication skills.
• Ability to provide sound advice and insights backed by expertise and consultancy.

Where you'll work:
Our Head Office is in Sippy Downs on the Sunshine Coast, however this role is also open to Brisbane based candidates if you are willing to travel. You’ll have the flexibility to work from home when not attending clinics or the Head Office (as required).

Benefits and Perks:

• Hybrid working
• 50% staff discount to access our entire range of services
• Attractive remuneration based on experience
• Employer-funded parental leave policy
• Pet Leave Policy because pets are family
• Group & Team social events

If you’re a dedicated professional with a passion for operational excellence and a track record of driving success, we’d love to hear from you!