Create and manage staff roster, adjusting for coverage and leave.
Lead day-to-day shift operations and task allocation.
Monitor and ensure room readiness and cleanliness standards.
Supervise and coach floor staff during operations.
Conduct room and public area inspections regularly.
Coordinate with Front Office for check-in readiness and special requests.
Liaise with Maintenance to report and follow up on issues.
Manage stock levels of cleaning supplies and amenities, raise requests.
Track team reports and forecast usage trends.
Create, support, and deliver training and onboarding for all new staff.
Oversee Lost & Found logs and ensure process compliance.
Cover Housekeeping Manager duties in their absence.
Key Accountability:
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What can I earn as a Housekeeping Manager?