Desktop Support Engineer (Full Time)

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Client:

Axiom Technologies

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

54e0855b8f80

Job Views:

3

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.

We are looking for a capable resource to coordinate activities ranging from simple to complex plans. This role provides onsite/on-call assistance to end-users within the organization’s desktop environment to ensure optimal service delivery.

IT Skills and Experience

• Experience with computer OS/peripherals troubleshooting
• Handling different PC operating systems (Windows 7/8 and 10)
• Performing hardware/software installation (understanding deployment tools like SCCM)
• Basic knowledge of SOE and group policies
• Printer support
• Good knowledge of MS Office tools installation & troubleshooting
• Excellent customer service and interpersonal skills
• Field experience supporting various technologies and services
• Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS
• Ability to manage time and resources effectively under pressure

Personal Attributes

• Good knowledge of infrastructure support
• Strong analytical and problem-solving skills
• Well-organized and detail-oriented
• Strong customer service ethic and communication skills
• Passionate about quality delivery
• Ability to work independently and in teams
• Self-starter, motivated, and innovative
• Preference for simple, elegant solutions
• Ability to handle confidential information

In-depth knowledge of:

• Microsoft Office applications
• PCLaptop hardware and peripherals, including printers

Basic knowledge of:

• Active Directory
• Exchange
• Apple OS
• SCCM

IT Qualifications

At least two of the following:

• PCLaptop OEM Maintenance Certification
• CompTIA A+ Certification
• Microsoft Certified IT Professional (MCITP) in desktop area
• Microsoft Office Specialist (MOS) Certification

Experience in a similar role

• 3+ years of relevant experience

What next?

If you are seeking a new challenge and wish to apply, please forward your resume to [email address].