Information Technology Support Specialist

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Job Type: Part-Time

Duration: 6-12 Months (Contract)

Start Date: ASAP

We are seeking a dedicated Deskside Support Engineer (L1) to join our team and provide essential on-site technical support for our client. This is a fantastic chance to work in a dynamic environment and contribute to the smooth operation of IT services.

Key Responsibilities:

• Provide first-line (L1) deskside support for hardware, software, and network issues.
• Troubleshoot and resolve technical problems for end-users in a timely and efficient manner.
• Perform routine maintenance and installations of IT equipment.
• Assist with user account management and access rights.
• Document support activities and solutions accurately.
• Collaborate with other IT teams to escalate and resolve complex issues.

Requirements:

• Proven experience in a Deskside Support or IT Helpdesk role (L1).
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications.
• Familiarity with basic networking concepts (TCP/IP, Wi-Fi).
• Excellent problem-solving skills and a customer-focused approach.
• Must be currently residing in Austria.
• Fluent in English (verbal and written) and German (B2/C1 level mandatory).
• A valid work permit allowing full-time employment in Austria is essential.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Internet

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