HR & Compliance Support Officer

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Job Responsibilities

• The HR administration involves drafting and preparing employee contracts, communicating with prospective candidates, and updating and maintaining employee records and files.
• Overseeing employee onboarding and offboarding processes to ensure seamless transitions.
• Conduct document verifications to ensure compliance with role-specific requirements.
• Provide support in Injury Management, including Workcover and Self-Managed injuries, ensuring proper documentation and follow-up actions.
• Keep safety updates and changes current across all branches.
• Coordinate yearly career and performance conversations.
• Develop HR policies, procedures, and best practices aligned with business goals.
• Ensure compliance with Fair Work legislation, modern awards, and contracts.
• Advise on disciplinary actions, terminations, and redundancy processes.
• Support businesses with culture, engagement, and employer branding strategies.
• HR Operations, Administration & Training.
• Establish and oversee workplace safety policies and procedures.
• Analyze safety data to identify trends and implement preventive measures.
• Promote a culture of safety awareness throughout the company.
• Investigate workplace accidents and near misses.
• Assist with the Company Wellbeing & Employee Assistance Program.
• Carry out any additional HR duties as assigned.

Tickets, Licenses and Training

• Manage compliance systems, ensuring accuracy and up-to-date information.
• Prepare fortnightly compliance reports for internal and external stakeholders.
• Coordinate onboarding of new employees, ensuring seamless integration.
• Schedule and book training sessions as required.
• Develop a thorough understanding of internal training processes to ensure training records are accurate and compliant.
• Liaise with team leaders to determine training needs of staff, research training courses when required, and make training booking arrangements.
• Raise POs for training-related requirements.

General Administration

• Assist with ISO accreditation documentation preparation and renewal processes.
• Oversee and coordinate PPE management across the organization, including conducting monthly stock takes.
• Provide administrative support to Senior Managers for ad-hoc tasks and special projects as needed.
• Oversee the management and maintenance of stationary equipment throughout the organization.
• Provide support for payroll processes as needed.
• Raise POs as required.
• Oversee the structure of all system business folders.

Skill Requirements and Competencies

• Strong analytical, problem-solving, and communication skills.
• High level of attention to detail in managing and documenting employee data.
• Ability to manage multiple tasks and meet deadlines effectively.
• Exceptionally organized with the ability to prioritize competing workloads.
• Self-motivated, detail-oriented, and proactive with the ability to work independently.
• Strong commitment to continuous improvement and a questioning approach to tasks.
• Proficient in using computers, smartphones, and software packages, particularly MS Word and Excel (Intermediate to Advanced).
• Excellent time management skills with the ability to handle conflicting priorities efficiently.
• Flexible and adaptable to the changing and growing needs of the business.
• Strong interpersonal and customer service skills, capable of handling employee, management, and client queries professionally and efficiently.
• Excellent verbal and written communication skills, with the ability to draft reports, procedures, and prepare internal and external correspondence.
• Strong understanding of safety standards and best practices.