Content Moderator with German and English (m/f/d) - Relocation to Bulgaria

Content Moderator with German and English (m/f/d) - Relocation to Bulgaria

Client:

TELUS International

Location:

Sofia, Bulgaria

Job Category:

Other

EU work permit required:

Yes

Job Reference:

7cfa1154815e

Posted:

13.05.2025

Expiry Date:

27.06.2025

Job Description:

Are you ready to take the next step in your career and face new challenges? Join TELUS Digital Bulgaria, a leader in the Customer Experience (CX) industry.

As a Digital Trust and Safety Specialist with German and English, your responsibilities will include:

1. Reviewing user-generated content, including sensitive or potentially disturbing material, to ensure compliance with policies.
2. Taking prompt action on content that violates guidelines or poses risks.
3. Staying updated on internal policies for accurate implementation.
4. Identifying and analyzing patterns to proactively address potential risks.

Ideal Candidate:

• High attention to detail
• Comfortable processing sensitive information
• Ability to defend decisions with logical reasoning
• Ability to identify behavioral patterns
• Strong organizational and time management skills
• Experience investigating fraud, spam, or inappropriate content is a plus

Minimum Qualifications:

• Fluent in German
• English proficiency B2 or higher

What We Offer:

• Fully paid training
• Stable employment and career growth opportunities
• Attractive salary
• Additional health insurance
• Over 50 benefits and services
• International working environment
• Support and learning opportunities
• Employee referral bonuses

Enjoy the modern TELUS Tower office in Sofia, featuring a prime location, gym, relaxation and gaming areas, and a vibrant team environment. Apply now if this sounds like the perfect job for you!

About TELUS Digital Bulgaria:

We are a publicly traded company (NYSE & TSX: TIXT), the largest employer in Bulgaria's CX industry with over 4,200 team members. We provide digital services, AI solutions, and customer experience management, adhering strictly to client procedures. As an independent outsourcing provider, we operate globally without representing local partners.

Equal Opportunity Statement:

We promote diversity and inclusivity. Employment decisions are based on qualifications, merits, and performance, regardless of personal characteristics. Please note, a work permit may be necessary if you are not a passport holder of Bulgaria.