Franchise Recruitment & Support Manager

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About Stroud Homes:

Stroud Homes is a well-established, values-driven residential building franchise network, known for delivering high-quality homes and exceptional franchisee support. With a mission to develop a team of high-performing, well-run building businesses, we combine strong systems, a collaborative culture, and proven business models to support our franchise partners across Australia and New Zealand.

We are currently seeking an experienced and drivenFranchise Recruitment & Support Managerto play a critical role in expanding our network and supporting franchisee success. This role is ideal for a commercially minded leader who excels in both recruitment and operational development - and is ready to become an expert in the systems that drive our business.

Position Overview:

This is a dual-role opportunity, focused on bothfranchise recruitmentandoperational support. You will lead the national recruitment of new franchise partners, guiding them from initial enquiry through onboarding and into full operation. Just as importantly, you will be expected to complete in-depth training on Stroud Homes’ suite of software systems and become fully competent in their use - allowing you to confidently support franchisees in adopting and leveraging these systems for success.

Key Responsibilities:

Franchise Recruitment & Onboarding

Lead and manage the end-to-end recruitment process for new franchise partners, from lead generation to onboarding

Promote the Stroud Homes opportunity through marketing, events, referrals and industry outreach

Identify and attract candidates aligned with our values, business model, and performance standards

Support onboarding by guiding new partners through initial training, systems setup and early-stage operations

Collaborate with marketing to develop recruitment campaigns and engagement strategies

Complete structured training and attain a strong working knowledge of Stroud Homes’ business software, tools and systems (including quoting, estimating, CRM, and workflow platforms)

Train and support franchisees in using Stroud’s systems to ensure consistency, efficiency and compliance

Deliver ongoing operational coaching to franchisees, helping them adopt best practices across all areas of their business

Ensure alignment with company standards, culture, and strategic goals across the network

Facilitate collaboration and knowledge-sharing across the franchise group

Participate in regular site visits, conferences and performance reviews

Skills & Experience:

Proven experience in franchise recruitment and/or development within a franchise, retail, or multi-site business

Strong business acumen with the ability to identify and recruit high-potential franchise partners

Confidence and willingness to undertake in-depth systems training and become a subject matter expert in internal tools and software

Excellent interpersonal and communication skills with the ability to build trust and influence stakeholders

Demonstrated experience in training, coaching, or supporting small business owners or franchisees

Experience managing or supporting remote teams is advantageous

Previous exposure to the building industry is a plus but not essential

You’ll Thrive in This Role If You:

Enjoy working with people and take pride in helping others succeed in business

Have a hands-on approach and are comfortable learning technical systems and processes

Value structure and consistency, and are driven to maintain high operational standards across a network

Are an excellent communicator, capable of simplifying complex information for franchisees

Are motivated by growth, challenge, and seeing your impact reflected in the success of others

Enjoy a mix of desk-based work and travel - this role includes regular site visits and attendance at national conferences

Why Join Stroud Homes?

You’ll be joining a collaborative, experienced team dedicated to building better businesses and better homes.

This role is both strategic and hands-on, offering the opportunity to shape the growth of a national brand while gaining deep expertise in industry-leading systems and processes. For someone who enjoys making meaningful connections, driving operational improvement, and being part of a purpose-driven team - this is an outstanding opportunity.

Ready to Build Something Great?

If you're a skilled franchise recruiter with the drive to lead, the curiosity to learn, and the ability to support others through systems and strategy, we’d love to hear from you.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Australia? What's your expected annual base salary? Do you have a current Australian driver's licence?

Stroud Homes is a group of licensed and local builders, each with years of personal design and building experience.

We’re experts in the local area and are accustomed to the demands of the local councils and land developers. It is quick and easy for us to provide you with a package that fits your land, your budget and your family.

Source: this is an extract from the company’s own website

Stroud Homes is a group of licensed and local builders, each with years of personal design and building experience.

We’re experts in the local area and are accustomed to the demands of the local councils and land developers. It is quick and easy for us to provide you with a package that fits your land, your budget and your family.

Source: this is an extract from the company’s own website

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