Order Manager (m/w/d) Billing

Your mission

As an Order Manager (m/f/d) Billing, you are responsible for processing customer orders and ensuring accurate and timely invoicing. Your role is essential to maintaining a stable cash flow, ensuring customer satisfaction through error-free billing, and supporting the entire financial cycle efficiently – making a valuable contribution to the company’s revenue and profitability.

Your responsibilities:

• You review incoming customer orders for accuracy and completeness.

• You ensure that all system interfaces are correctly synchronized upon order entry.

• You guarantee the timely processing of all orders in accordance with internal guidelines.

• You generate invoices based on order data and ensure reliable delivery to our customers.

• You check invoice data such as prices, discounts, and payment terms for accuracy.

• You ensure that invoices are delivered to customers on time.

• You work closely with Sales, Logistics, and other departments to ensure smooth billing processes.

• You monitor and reconcile revenue accounts to ensure correct revenue recognition.

• You support the clarification of revenue discrepancies in cooperation with the Finance and Accounting teams.

• You respond to customer inquiries regarding invoices, discrepancies, and payment terms.

• You handle billing complaints professionally and promptly to maintain strong customer relationships.

• You regularly generate analyses and reports on billing and revenue.

• You support month-end and year-end closings in the billing and revenue areas.

• Together with other departments, you clarify technical questions, delivery times, and pricing during the quotation and billing process.

Your profile

• You have successfully completed commercial training.

• You have at least three years of experience in order processing and invoicing.

• You are familiar with the entire order-to-cash process – from order entry to payment receipt.

• You are proficient in working with billing systems and ERP software – ideally with HubSpot, NetSuite, and MS Office.

• You have a solid understanding of accounting principles, particularly related to billing and revenue recognition.

• You work accurately, systematically, and reliably – especially when it comes to data entry and invoice documentation.

• You have strong analytical skills, can evaluate billing data, and reconcile accounts with confidence.

• You demonstrate strong customer orientation, excellent communication skills, and a proactive working style.

• You are a team player and enjoy working closely with colleagues from various departments.

• You remain organized and focused even during busy periods and can effectively prioritize tasks.

• You actively contribute to the optimization and further development of our processes.

• You have excellent verbal and written communication skills in both German and English.

Why us?

• A meaningful and responsible role: We develop software to enhance self-determination and quality of life for individuals.

• Exciting and challenging tasks within a culture of appreciation and a harmonious working environment.

• Attractive, performance-based compensation models (classified according to the collective agreement with a willingness to overpay depending on qualifications and experience).

• A hybrid working model that allows you to flexibly organize your daily routine.

• Flat hierarchies and short decision-making paths.

• A generously subsidized public transport ticket – for example, for Wiener Linien.

• A partnership with ICAS, giving you access to expert support for both professional and personal challenges.

contact information

If this sounds like you, we look forward to receiving your application – including your salary expectations and earliest possible start date – via our online application form!