Experte - Warehouse Service & Strategy (m/w/d)

Der richtige Weg für mich

Expert - Warehouse Service & Strategy (f/m/d) How You’ll Make Your Mark

Your main tasks in this role are:

• Build up knowledge and methodologies in our team to optimise service and maintenance contracts for (semi-) automated warehouses
• Develop a contract strategy based on internal guidelines and business requirements, taking into account risk, scope, pricing, etc.
• Advise on full-service contracts starting from conception to contract signature
• Negotiate contracts and service level agreements with vendors
• Ensure harmonised and future-oriented service concepts and strategy for new warehouse projects
• Define and integrate all service-related requirements into the project scope. Ensure this is done in close cooperation and coordination with relevant stakeholders
• Advise project teams in terms of service management analysis, design,implementation andonsite teams during ramp up and operations

Your Profile

The requirements of the role include:

• University degree or comparable education with a technical (preferably) or business focus
• 2 years or more of relevant experience within automation industry, (automated) material handling solutions, machinery & industrial engineering, or related industries
• Experience in the field of after sales service products and processes (e.g. direct customer service support remotely and on-site, technical customer service support, technical product management or similar)
• Very good knowledge of service-relevant business models?
• Expertise in commercial clauses (liability, warranty, risk mitigation, or change management) with a proven track record in complex contractual work
• Convincing presentation skills in front of decision-makers or an international audience of experts
• Team player with a high level of communication and negotiating skills
• Excellent written and verbal communication skills in English, strong problem-solving skills
• Willingness to travel 10-20% internationally

A Career that Benefits You

Our benefits for you are wide-ranging:

• 6 weeks of annual leave every year for all
• A range of subsidised childcare support options
• Options to work remotely - from home or anywhere within Austria (up to 13 days per month), and from abroad (up to 30 days per year, selected countries)
• Mobile devices provided to enable flexible working
• Relocation support (including visas/permits, home search and moving allowance)
• Free and subsidised healthy food and drinks provided at work
• Subsidised public transport
• Bike leasing programme to save up to 20% on bike costs to encourage sustainable transport and improve affordability
• Discounts on a wide range of shopping in the categories like fashion, travel, sports and many more
• All the training you need to excel in your role
• Extensive personal and professional development
• High level of responsibility in a diverse and international business environment
• Collaboration with teams across border
• Private health insurance discounts
• Comprehensive wellbeing & (mental) health support
• On-site & online sports with Wellpass membership

Remuneration

Gross annual salary starting from € 60.900*
*willingness to overpay with appropriate qualification

Place of work

4653 Eberstalzell, Solarstraße 7

Start of work

As soon as possible

How to apply

All applications take place through our online portal. Simply login and submit your CV, photo and all relevant certificates/qualifications.