Venue Operations Manager - Sfera's

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We are seeking a dynamic and motivated Venue Operations Manager to join our team at the stunning Sfera's Park Suites & Convention Centre, a premier venue known for its quality events, accommodation, and hospitality.

Reporting to the Venue Director, this role plays a pivotal part in the effective daily operations of the venue, overseeing the coordination and delivery of events, hospitality services, and front-of-house functions.

This is an exciting opportunity to join our team on a fixed-term two year contract!

Key responsibilities include:

• Manage day-to-day food and beverage operations across café, bars, conferences, functions, and room service.
• Lead the planning, coordination, and successful execution of a wide range of events.
• Supervise front-of-house operations including rosters, front desk, accommodation, and booking systems (e.g., Booking.com, Expedia).
• Oversee staff performance, training, and development to maintain high service standards.
• Ensure compliance with health, safety, and liquor licensing regulations.
• Maintain inventory levels, manage AV and venue equipment, and ensure event setups meet quality expectations.
• Drive revenue targets through effective operational planning and customer service excellence.
• Collaborate with internal teams to deliver seamless events and hospitality experiences, coordinate, and deliver in-house events aligned with brand goals and community engagement outcomes.

The City of Tea Tree Gully is a large metropolitan Council in Adelaide’s north-east, surrounded by beautiful natural landscapes, and home to more than 100,000 residents and 40,000 households. With two primary locations in Modbury and Golden Grove, our team of about 350 staff strive to create meaningful impact on the lives of our residents.

A career at the City of Tea Tree Gully is an opportunity to forge long-lasting community connections while cultivating a fulfilling work life. Joining us is a chance to be part of a dynamic team, who value customer care, trust, teamwork and growth.

We are dedicated to creating a workplace that fosters inclusivity and collaboration. We embrace individual differences and recognise the valuable contributions that diverse perspectives and experiences bring to our community. We are committed to maintaining White Ribbon Accreditation. We prioritize the well-being of our staff and strive to create an environment that promotes ongoing career growth while maintaining a healthy work-life balance.

We provide comprehensive support to our employees. Visit our Careers page for more information.

About you

• Proven experience managing a multi-space venue, function centre, or hospitality business.
• Demonstrated leadership and staff management experience in hospitality/event environments.
• High-level problem-solving, communication, and planning skills.
• Strong understanding of venue operations, food safety, and liquor licensing regulations.
• Competency in using hospitality booking and POS systems.
• Ability to work flexibly, including regular weekend and out-of-hours availability.

Mandatory Requirements:

• Valid RSA and Responsible Person Badge.
• Current Class C Driver's Licence.
• Current First Aid Certificate.
• Current DHS Working With Children's Check (or willingness to obtain).
• Relevant qualification in Hospitality, Tourism, or Event Management is desirable.
• Be willing to undergo a pre-employment medical assessment.

Apply today!

Salary will be negotiated commensurate with skills, experience, and qualifications.

Applications close 5pm Thursday 26 June 2025. For more information or a confidential discussion, please contact Michael Sfera, at michael.sfera@cttg.sa.gov.au.

We encourage people of Aboriginal and Torres Strait Islander identity, as well as people of culturally diverse backgrounds and diverse abilities, to apply.

Discover your potential at the City of Tea Tree Gully.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Venue Operations Manager?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• Are you willing to undergo a pre-employment medical check?

The City of Tea Tree Gully is a large metropolitan Council situated in north-eastern Adelaide. Surrounded by beautiful natural landscapes, our community is home to over 100,000 residents and 40,000 households. With two primary locations in Modbury and Golden Grove, our team of approximately 350 staff members represents a diverse range of fields, working together to make a meaningful impact on the lives of our residents.

The City of Tea Tree Gully is a progressive council with a strong reputation for innovation and service excellence. We strive to support our community, stimulate our economy, and create a more liveable, vibrant, and accessible city.

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Perks and benefits include free income protection insurance, Employee Assistance Program, purchased leave, paid parental leave, flexible working week, study support, and holistic health and well-being programs.

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