Relationship Manager

Freedom24 is an investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), serving over 400,000 clients worldwide.
We are growing rapidly and expanding our presence in Europe — we are now actively entering the Austrian market and are looking for an ambitious Relationship Manager to help us build strong relationships with new clients and grow the business in the region.

Responsibilities

• Working with clients: attracting new clients to the company and developing relationships with existing ones;
• Ensuring first contact with the client: conducting company presentations and presenting available investment products;
• Resolving current client issues based on their individual needs and requests;
• Regular communication and maintaining contact with clients to maintain trusting relationships, informing about new opportunities in the stock market and changes in investment strategy;
• Administrative support: maintaining documentation, assistance in processing transactions, ensuring timely exchange of information between the client and the company;
• Participation in specialized conferences and business communities, which includes: presenting the company and its investment products;
• Searching for and engaging relevant influencers in the region;
• Interacting with the company's internal departments (marketing, analytics) to ensure high-quality customer service;
• Analyzing customer feedback and adapting approaches to increase their satisfaction;
• Preparing reports on the results of working with customers and the effectiveness of implemented strategies to create a portrait of the company's target customer.

Requirements

• Proven experience in sales or relationship management;
• Strong communication and negotiation skills;
• Background in the financial industry;
• Fluency in German and English.

Conditions

• Opportunity to work in an international company;
• Quarterly bonus;
• Partial compensation of annual fee of a private insurance scheme;
• Interesting tasks and projects;
• Professional development and work in a team of experts.

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