Senior Key Accounts Manager

ESS provides multi-service capability to major companies and organisations operating in remote sites, gold mines and coal fields. We provide vital workplace support for people working in some of the most isolated terrains in the world, from oil rigs in the North Sea to gold mines in the Australian Outback. Due to unprecedented growth across our remote sector, we are looking for an experienced Project Manager to oversee a number of operations throughout our central QLD portfolio.

The Position

1. Maintaining consistent operational performance, driving quality, cost, people capability and performance
2. Driving regular and sustainable improvement in our safety performance
3. Fostering a high-performance culture through continuous improvement and innovation
4. Staff engagement and development, modelling positive working relationships, demonstrating trust, care and respect
5. Developing strategic client relationships, and identifying additional growth opportunities
6. Supporting client and contractual relationships in a commercial manner, ensuring compliance and company policies are followed

The Person

1. Experience in remote portfolio and village management positions
2. Strong and decisive leadership skills with the ability to build effective and engaged teams
3. Experience managing multiple client relationships and project deadlines with competing priorities
4. Strong financial and analytical skills in managing budgets and allocating resources to ensure a sustainable and profitable business
5. Ability to identify and implement new innovations within the hospitality industry
6. Experience in staff recruitment, retention, rostering, and management of both permanent and casual workforces
7. Proven management experience in the hospitality field, ideally within catering and accommodation services

The Benefits

This position is based in either Mackay or Moranbah. Relocation benefits will be offered for the right candidate. You will have the support, infrastructure, systems, and processes expected from a global organization. As an employer of choice, we recognize high performance and foster individual development. Our employees enjoy the following benefits:

• Immediate access to 100+ retail discounts accessible from your mobile
• Multiple salary packaging options to maximize your earnings
• Health and well-being benefits
• Recognition programs including service and safety awards, and team events
• Ongoing training, development, and career growth opportunities

We are committed to fair, equitable, and accessible recruitment. If you require adjustments or alternative communication methods during the process, please contact us at 1300TALENT or careers@compass-group.com.au.

Our diverse workforce reflects the communities we serve. We encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientations, gender identities, and those with disabilities.

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Hospitality & Tourism: Over 10,000 employees

Welcome to Compass Group, one of Australia's largest food and support service companies. Our 11,000 team members nourish the bodies, minds, and souls of thousands daily through food and support services focused on health and wellbeing.