Senior Operations Manager

Our client is a leading commercial collection agency specialising in comprehensive debt recovery solutions across Australia. They combine advanced technology with expert services to help businesses recover overdue debts and manage credit risk. Their expertise spans commercial debt recovery, insurance claims and international collections. With a strong team culture focused on growth, collaboration, and success, this is a great place to take your career to the next level. If you're someone who thrives in a fast-paced environment and is eager to make a difference, this is your opportunity to grow with a company that truly values its people.

What you'll be doing:

1. Driving continuous improvement and efficient ways of working within the team
2. Providing strategic leadership and direction within the team, including support and coaching of team members to maximise their skills and potential within the organisation
3. Develop and implement effective sales strategies to drive revenue growth, maximize profitability, and meet sales targets
4. Build and maintain strong client relationships through regular visits, ensuring customer satisfaction while identifying growth opportunities, and develop and execute sales strategies to increase revenue, achieve sales targets, and drive business growth
5. Provide regular updates and reports to the management on operational and sales performance, suggesting improvements where necessary

What you’ll need:

1. Proven experience in senior operations and sales management with a successful track record of driving both operational efficiency and sales growth
2. Strong leadership and team management capabilities, with the ability to motivate and drive cross-functional teams
3. Excellent analytical and problem-solving skills, with a focus on improving efficiency and driving growth
4. A bachelor’s degree in business, Operations, Sales, or a related field (MBA preferred)

What’s in it for you:

1. Flexible working arrangements
2. Competitive salary packages with performance-based incentives
3. Opportunities for professional development and supportive team

How to apply:

To complete your application for this position please click on the "APPLY" button below. Online applications are preferred; however, for a confidential enquiry please call 08 9221 8122.