Technical Account Manager (m/f/d) – Process Automation Energy Industries

Technical Account Manager (m/f/d) – Process Automation Energy Industries

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This is a position with grade

13

This position reports to

Sales Manager

Your role and responsibilities

In this role, you are responsible for the sales of digital automation and control systems as well as cybersecurity solutions for customers in Austria. You develop customer-oriented strategies to increase market share, profitability, and customer satisfaction. By working closely with account managers and project managers, you identify new business opportunities, drive the service business, and ensure the expansion of the installed base in the chemical, energy, and industrial sectors. You apply your technical expertise and market-oriented know-how directly to sales activities and project coordination.You will be mainly accountable for:• Proactive customer management with a focus on plant expansions, new installations, and maintenance to ensure long-term customer retention.• Monitoring of the entire lifecycle of the installed base and ensuring comprehensive service contract coverage, including regular renewals.• Building, maintaining, and deepening customer relationships through technical support, digital solutions, and addressing technical challenges.• Identifying new sales opportunities to improve customer efficiency and productivity, while taking commercial responsibility for joint development.• Close cross-departmental collaboration to ensure optimal customer satisfaction, combined with market observation and strategic development of the service business in line with ABB values such as safety and integrity.

Qualifications for the role

• Completed technical education (HTL, University of Applied Sciences, or University), preferably in electrical, communications, or automation engineering.
• +5 years of professional experience in consultative sales and in managing and developing customer relationships.
• Strong communication and negotiation skills, combined with high self-motivation and goal orientation.
• Excellent German language skills are mandatory; English proficiency is an advantage.
• Familiarity with digital automation and control systems as well as digital industrial solutions is desirable.
• Experience in developing and implementing sales strategies.
• Proficient in MS Office applications for daily sales activities.
• Willingness to travel within Austria and a valid Class B driver’s license.

More about us

ABB a provides a comprehensive range of integrated automation, electrical and digital systems and services for customers in the process, hybrid and maritime industries. These offerings, coupled with deep domain knowledge in each end market, help to optimize productivity, energy efficiency, sustainability and safety of industrial processes and operations.The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.You can expect a challenging and varied job in an international environment south of Vienna. You will work in a dynamic team with flexible working hours in a flexitime model. We offer a very high level of training and further education, performance-related pay, various social benefits and the opportunity to act and act independently and on your own responsibility.In addition, we offer you extensive benefits such as the possibility of working from home, meal allowance, company pension scheme, employee benefits, health measures, a stock participation program as well as marriage and birth donations and a gender-neutral parental leave program. In addition, we offer our own company car park at the Wiener Neudorf site, as well as a transport subsidy and a canteen.For this position, a KV minimum basic salary (employees in the electrical industry, as of May 2024) applies from EUR 60.000 gross with an employment volume of 38.5 hours per week in an all-in-contract. Depending on qualifications and experience, there is a willingness to overpay collective bargaining.Applications must be submitted by May 29, 2025, at the latest.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory