Area Operations Manager - WA

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We are seeking a proactive and dynamic Area Operations Manager who can take ownership of their portfolio. You will be the go-to person for your area and drive a positive culture within your territory.

About Us

Zambrero is on a mission to make a difference, a big difference. Not only do we serve fresh, healthy Mexican food, but we are also committed to ending world hunger through our Plate 4 Plate Program. With every burrito or bowl purchased, a meal is donated to someone in need. Since inception, with the help of our customers, we have donated over 80 million meals to those in need.

What you'll do

Reporting to the State Operations Manager, the Area Manager will be a trusted coach and consultant for our franchise network in WA, with a focus on guiding and supporting our franchise partners.

Some of your key responsibilities include:

1. Drive the operational compliance and growth of our restaurants.
2. Assist with the growth of our customer base, restaurant sales, and profitability.
3. Manage new restaurant openings in your area.
4. Proactively lead, train, coach, and develop our Franchise Partners and their teams.
5. Review, monitor, and improve restaurant operations to ensure consistency and a customer-first culture.
6. Build network capabilities by ensuring restaurants are set up for success through reporting, analyses, continual training, and implementing processes and procedures in line with Zambrero standards.
7. Cultivate and build relationships within the network to promote transparency and cohesiveness.

What we offer

Access to our Perks and Benefits program, Zam Perks! which includes discounts from over 400 retailers Australia-wide, like Coles, JB Hi-Fi, The Iconic, Myer, and more!

Support for your wellbeing through workout videos, recipes, financial tips, and more.

Opportunities to grow your career with us.

Join a fun and dynamic team.

Tools of the trade including a phone, laptop, and car allowance.

About you

• At least 4 years of experience in a similar role.
• Familiarity with food safety and workplace health standards applicable to hospitality or quick-service environments.
• Multi-site management experience in QSR or hospitality is highly desirable.
• Excellent interpersonal skills and adaptability to different situations and styles.
• Ability to build credible relationships at all levels.
• Commercially aware, calm under pressure, and objective.
• High accuracy and attention to detail in all activities.
• Share our humanitarian values and be passionate about making a difference in the world.

Don’t meet every requirement? Please still consider applying! If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You may be just the right candidate for this role or others we have open or in development.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as an Area Operations Manager?
• What's your expected annual base salary?
• Do you have a current Australian driver’s license?

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