Group Data Analyst (m/f/d)

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LOISIUM stands for exceptional hospitality with a clear vision for the future. Our hotels inspire guests in Europe’s most beautiful wine regions. Our headquarters in Vienna develops ideas, strategies, and concepts that shape LOISIUM as a forward-thinking brand. We are seeking a Group Data Analyst (f/m/d) to join our team.

In this role, you will help structure our data-driven transformation and enable informed decision-making at the executive level by providing actionable data insights.

Your Responsibilities

• Extract, model, and analyze complex data sets from various systems: PMS, POS, CRM, booking engines, channel managers, F&B tools, HR platforms, etc.
• Design and automate performance dashboards with drill-down capabilities across hotel and department levels (rooms, F&B, spa, MICE, etc.).
• Break down key metrics (RevPAR, GOP, guest journey, ancillary revenue, upsell) by channel, source, segment, date, and seasonality.
• Integrate CRM and booking data to map customer journeys and design segmentation strategies (RFM, churn, behavior, preferences).
• Partner with marketing teams on campaigns and performance analysis.
• Track KPIs such as conversion, repeat rate, lifetime value, and satisfaction scores.
• Collaborate with operational teams, revenue managers, finance, and F&B leaders to develop actionable tools.
• Establish data usage standards across hotels and business units.
• Conduct training for teams to interpret data effectively.
• Implement data governance frameworks with stakeholders, ensuring GDPR compliance.
• Monitor data consistency and resolve discrepancies proactively.
• Ensure seamless data flows via API, ETL pipelines, SQL queries, and Excel connectors.

Your Profile

• Proven experience as a Data or Business Analyst, preferably in hospitality, F&B, retail, or e-commerce.
• Expertise in data visualization tools: Power BI, Tableau, or Looker.
• Strong SQL skills (PostgreSQL or MySQL) and advanced Excel abilities.
• Knowledge of Python or R is a plus.
• Strategic thinker with attention to detail and problem-solving skills.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Autonomous, hands-on, and comfortable working directly with C-level executives.
• Fluent in English and French.
• Passion for data, innovation, and sustainable hospitality.

What We Offer

• A dynamic, fast-growing, and supportive work environment.
• Quick decision-making processes with real impact.
• Opportunities for rapid career advancement.
• Encouragement of independence and initiative.
• Flexible work models tailored to your needs.
• Ongoing training and personal development.
• The chance to shape our company's future.
• Exclusive employee rates for LOISIUM stays for you, family, and friends.

Join LOISIUM Hotels and start your journey today!

LOISIUM Wine & Spa Holding, Ms. Alexandra Mailler, Getreidemarkt 14/30, 1010 Vienna. Click “Apply” to submit your application.

Regarding compensation, the minimum gross monthly salary is €3,100 for full-time employment. The actual salary will be determined based on your skills and experience.