Payroll Officer – Remote or Adelaide-Based

Payroll Officer – Remote or Adelaide-Based

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Lucent Advisory is a fast-growing provider of outsourced Finance, Payroll, and HR services, supporting Australian businesses with high-quality, technology-enabled solutions. As we continue to expand, we are looking for Payroll Officers of all levels — from early-career professionals to experienced seniors — who are passionate about payroll, technology, and client service.

This role offers the best of both worlds: the autonomy to manage your own client portfolio independently, and the support of a collaborative team focused on training, development, and shared success.

About the Role

As a Payroll Officer at Lucent Advisory, you will be responsible for delivering end-to-end payroll services to a diverse client base across a range of industries. You’ll work directly with your own clients to ensure accuracy, compliance, and exceptional service, while also contributing to broader team initiatives including training, upskilling, and process improvement.

This role is ideal for professionals who are confident working independently, thrive in a dynamic environment, and value being part of a supportive, forward-thinking team.

Key Responsibilities

• Manage end-to-end payroll processing for multiple clients, from small businesses to large enterprises.
• Serve as a primary point of contact for clients, delivering expert guidance on payroll matters and compliance.
• Collaborate with internal HR and finance teams to ensure seamless service delivery.
• Support or lead Employment Hero (KeyPay) implementations and system configurations.
• Identify opportunities to streamline processes and implement best practices in payroll operations.

About You

• Minimum of 3 years’ payroll experience, with senior opportunities available for those with deeper expertise.
• Strong understanding of Australian payroll legislation, modern awards, and the National Employment Standards (NES).
• Hands-on experience with cloud-based payroll systems.
• Proven ability to manage client relationships with professionalism and responsiveness.
• A solutions-focused approach and a genuine interest in continuous improvement.
• Employment Hero (KeyPay) experience is essential. Applications without this experience will not be considered.

What We Offer

• Flexible Work Options – Choose between full-time, a 9-day fortnight, or fully remote work from anywhere in Australia.
• Growth and Development – Access structured training, mentoring, and career pathways tailored to your experience level.
• Competitive Remuneration – Salary packages will reflect the level of experience and capability you bring to the role.
• Supportive Culture – Be part of a high-performing, team-oriented environment that values autonomy, accountability, and innovation.
• Work-Life Balance – Our team benefits from flexibility, trust, and a strong commitment to professional and personal wellbeing.

Location

Our head office is based in Adelaide, but this role can be performed remotely from anywhere in Australia.

How to Apply

If you are a payroll professional who values independence, development, and meaningful client relationships, we’d love to hear from you.

Please submit your resume and cover letter via Seek and let us know why Lucent Advisory is the right fit for your next career step.

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Your application will include the following questions:

Do you have fulltime work rights to work in Australia? What are your salary expectations? Do you have at least 3 years of payroll processing experience? Do you have prior experience communicating with clients in an outsourced services environment? Do you have Employment Hero Payroll experience? What are all the payroll systems that you have experience with? Have you worked in a role that required a strong understanding of Australian payroll legislation, modern awards, and the National Employment Standards (NES)? What is your notice period?

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