Contract Manager

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It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

We are seeking a highly organised, driven, and dynamic Contract Manager to join one of our high-profile contracts situated in the suburb of Nedlands, Western Australia. This is a full-time role based on-sight.

The Position:

• Service delivery of the Contract/Portfolio as allocated
• Cultivating a healthy partnership with all customer accounts
• Implements and maintains a strong focus on customer satisfaction, pro-active communication and issue identification and resolution.
• Responsible for delivering the set budgeted profitability for all contracts within assigned portfolio
• Embed a strong, effective and efficient operational & service delivery model
• Ensure compliance at all applicable levels with internal processes and procedures for business and customer support, financial control and business development
• Develop customised reporting for all direct reports in order to maintain visibility of key portfolio metrics / targets and KPIs.
• Accountable for monthly Portfolio / Region P&L performance, results & reporting on overspend, underperforming contracts.
• Liaise with KAD’s & Direct Reports on budget deviations & operational overspend.
• Support transitions on new contracts when required
• Identify and explore opportunities for new work with existing customers across the portfolio
• Industry relevant experience at senior executive level for a minimum 5 years.
• Sound commercial acumen and business development.
• Knowledge of relevant financial and accounting principles and practices.
• Knowledge and experience in organisational effectiveness and operations management.
• Knowledge and experience in dealing with Industrial Relations issues.
• Good working knowledge, experience and comprehension of safety related issues as well as relevant Awards and Agreements.
• Demonstrated leadership and vision in managing people and major projects or initiatives
• Excellent interpersonal, communication skills and a collaborative management style.
• Budget, P&L experience.
• Excellent people manager, open to direction and a collaborative work style and commitment to getting the job done.
• Ability to challenge and debate issues of importance to the organisation.

At GJK, we offer ongoing training and support to help you grow and develop your skills.

GJK is an equal opportunity employer, and we encourage applications from diverse backgrounds.

Any information provided to GJK Facility Services with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.

To apply for this role please click on the 'apply' link and complete the online application

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With over 30 years’ experience, GJK Facility Services is a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

Our core service offerings are cleaning, grounds, restoration, maintenance and facility support services, with experience across a diverse range of markets, including education, government, health, commercial, transport and industrial.

Our people are our greatest asset. So, we look for the best. We are one big diverse family, working together to provider better experiences to those around us.

We look for people who want to become part of a family. Who are willing to go the extra mile, who are customer focused and can see the big picture without losing sight of the small detail.

We live by the motto ‘treat everyone as if they were your family.’

Safety is at the heart of everything we do. We believe all injuries are preventable and can be achieved through a strong safety culture. We work hard to empower our people with the knowledge, tools and importantly, the authority to stop work if they feel their safety, or the safety of others, is at risk.

Sound like a company you’d like to work for?

About GJK Facility Services

With over 30 years’ experience, GJK Facility Services is a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

Our core service offerings are cleaning, grounds, restoration, maintenance and facility support services, with experience across a diverse range of markets, including education, government, health, commercial, transport and industrial.

Our people are our greatest asset. So, we look for the best. We are one big diverse family, working together to provider better experiences to those around us.

We look for people who want to become part of a family. Who are willing to go the extra mile, who are customer focused and can see the big picture without losing sight of the small detail.

We live by the motto ‘treat everyone as if they were your family.’

Safety is at the heart of everything we do. We believe all injuries are preventable and can be achieved through a strong safety culture. We work hard to empower our people with the knowledge, tools and importantly, the authority to stop work if they feel their safety, or the safety of others, is at risk.

Sound like a company you’d like to work for?

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