Content Moderator with German and English (m/w/d) - Relocation to Bulgaria

Content Moderator with German and English (m/w/d) - Relocation to Bulgaria, at

Client:

TELUS International

Location:

at, Austria

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a3a3fa0831de

Job Views:

1

Posted:

06.05.2025

Expiry Date:

20.06.2025

Job Description:

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

As a Digital Trust and Safety Specialist with German and English, you will:

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

We're looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision-making
• Strong organizational and time management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:

• Fluent in German
• B2 or higher English language skill

In return, we will give you:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Enjoy the benefits of our TELUS Tower office in Sofia, including a top city-center location, personal gym, relax and gaming areas, and a vibrant team environment.

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the largest employer in Bulgaria's CX industry with over 4,200 team members. We offer services in designing, building, and delivering next-generation digital solutions, AI, customer experience, and more. We adhere strictly to client procedures and operate as an independent provider, not a local partner.