You are the direct contact person to support our customers on the phone or remotely
You are responsible for setting up our software (remotely)
You organize, take responsibility for, and conduct customer training
You create and monitor documentation
You visit our customers and are available to them as a direct contact person
Your Qualifications
You have successfully completed a commercial apprenticeship or an apprenticeship in the IT sector
You are technically minded and confident in using the Windows operating system and Office programs and have a basic understanding of business processes
You have initial experience in dealing with inventory management and cash register systems
Experience in dealing with databases is desirable
Teamwork, sense of responsibility, analytical and goal-oriented working methods complete your profile
What We Offer You
Flat hierarchies and independent work as well as great creative freedom
Future-proof employment in an innovative and international environment
Collegial working atmosphere combined with a value-based corporate culture
Regular team events and diverse social benefits make our family-like working atmosphere unique
Please note: This job description is translated from German